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My back hatch would not open but it appears the lock was sticking and the return spring to the handle is broken. We used the key to unlock the back door and then door opened. Then husband sprayed WD 40 in all the lock holes. Now once we open the door we have to push the handle back down as return spring is still missing but the door opens :) . My van is a 2002 Ford Windstar.
I'd love to know how this turned out as have the same problem with 2009 Santa Fe now.
Broken rear window has been removed but cant open the hatch.
I have removed the internal liner and all the lever rods are attached. A bit of glass inside the door and I have tried banging on the door to unblock it. Squirted CRC in the area and will leave until daylight and have another go.
if you take off the plactic cover on the hatch door there is a metal bar type thing that you can manually open the door takes about hour to get apart and get to all it but only way fix it hope this helps
Removed the inspection cover for the lock mechanism on the inside of the back hatch and used a screw driver to manually unlatch the door while someone else was pulling on the handle. It turned out there was a lot of glass around the pocket where the lock mechanism was possibly binding the lock
It sounds like the handle has become disconnected from the mechanism. You will have to remove the inner door panel and reattch. It is not a complicated or difficult job but if you get a professional it could cost upwards of $100.
The handle that broke had a little 'finger' that actuated the release mechanism. The only way to open the back hatch is to remove the inner panel and push on the release mechanism.
Once off, you can either a) buy a replacement handle (expensive) or b) do what I did and simply make a piece of L-shaped metal to lever the release mechanism from the outside.
If your handle is completely off of the door you can look up under the little plastic cover (that hides the handle) and see the slot on the right side that the release handle inserts into. You need to stick the lever into that slot, and angle it down about 30 degrees from horizontal to get under the latch mechanism, which unlocks the hatch if you pry it upwards.
You need to climb in the back and remove the plastic panel from the hatch to access the lock. There may be a small access door over the locking mechanism to help you avoid removing the whole thing. Could be dirty and sticky and fixable with a bit of graphite lube.
yes, you can get a lock replacement for it, for a straight shoot, try getting it at the dealer as bad as this sounds.but will save you a lot of problems
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