Question about 2003 Chevrolet Impala

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My radio with steering wheel controls skips from one station to another without any input. What can cause this?

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  • jsowash Jul 12, 2009

    If I knew how to disconnect the steering wheel controls I would do that,but don't quite have the schematics to know where the connections are. Nonetheless thanks for the information. I hope to follow up with my mechanic, who has been trying to tell me that I need a whole new radio. Thanks for all your help.

  • BB1BUD May 11, 2010

    TRY DISCONNECTING THE STEERING WHEEL CONTROLS TO SEE IF THE PROBLEM GOES AWAY.

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  • 60 Answers

There is a short in the wiring or switches on the wheel

Posted on Jul 12, 2009

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Why does my stations change when I hit the volume control on my steering wheel on my 2012 avalanche Ltz


That's odd - I am not aware of any configuration change that can be made to the radio that could change the operation of this switch. So, I think the problem may be internal to the radio (not interpreting the input of this switch correctly). You could try resetting the radio (and all other modules) by carefully removing the negative battery cable for a few minutes.

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Hello Monica Briggs,

I've been into three different "wheel control" sound systems...

One for sure had a SEPARATE FUSE for the radio (FACE versus STEERING-WHEEL) controls...
(that was ... Find THE OPERATED FUSE & replace it).

Two was a SIMPLE RESEAT (unplug/re-plug) of the REMOVABLE face plate...

Three most interesting by far was a STUNNED radio...
Last operated from the steering wheel ... would respond to no inputs (any-source).

Thanks to Bill Gates (BLUE SCREEN of D**TH) training the WORLD on the POWER-RESTART ... We simply disconnected the CAR Battery for a minute... put it back together... set the time & stations.. and pretended we knew what we were doing...

Hope this is at least inspiring... Good luck.


If perchance your vehicle is a popular USA model... look
on the BBB Industries FREE Wiring Diagrams & Technical Service
Bulletins***... (registration required (but well worth it)).

Otherwise search your Model+WORKSHOP+REPAIR+MANUAL
to get your technical specs.

***Bulletins:
BBBind.com is where I found a clogged A/C drain was causing water damage to a HIGH-END Toyota sound system.


BBB Industries Premium Alternators Starters Power Steering Products

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Lexus problems


I've had this problem in the past and it's down to 2 possibilities. 1 is the radio controls on the steering wheel sticking or shorting , especially when turning the steering wheel if your automobile has radio controls on the steering wheel. 2 the radio has a shorted circuit board on the back of the radio face.

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One cause could be if the steering wheel is cleaned with any liquid or treated with something like Armorall this could get down into the switches that control the radio and cause this condition.

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2009 Potiac g6 My radio controls on my steering wheel are not doing what they are supposed to be doing for example my pre set button which is supposed to go to my set stations now seeks through all the...


Have you spilled anything on the steering wheel, or during detailing spraying any sort of cleaner on the steering wheel? These are simple contact pad type switches which can be impacted by soiling. Also, could be loose connections in the harness if you've had any custom work done recently.
Now, do NOT attempt to disassemble the steering wheel unless you are a very good mechanic. You could inadvertently discharge your airbag, or cause other problems.

This is really something you should consult with a local certified mechanic or your dealer.



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