Re: Rear hatch won't open, is there a hidden child safety...
No child safety on the hatch. Depending what car you have....... some have a button in the glovebox, pull lever by the seat, key hole in hatch, button on key remote.....
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Could be Child safety lock help prevent the rear doors from being opened accidentally. The child safety lock levers are located on the edge of the rear doors.
If it opens from the outside, check on the door itself near the latch assembly for a little black lever that moves back and forth...that is the child safety rear door lock and when engaged, wont allow the door to open from the inside...setting the lever to free position should allow door to open (pg 3-5 of owners manual) https://owners.infinitiusa.com/content/manualsandguides/FX/2008/2008-Infiniti-FX4535.pdf
A child safety lock switch hidden away on the trailing edge of the door can be engaged to prevent opening it, will be a little switch of sort itll move up or down. door will open from outside but not inside for child safety,
from inside or outside ? if won't open from inside your child safety lock is probably tripped. if won't open from outside you probably have a lock rod that popped off inside the door, in which I would have the dealer fix it, it involves taking door pad off and when you can't open door to take pad off ,most of the time it damages it.
It sounds like the lock actuator has failed or has a poor connection which won't allow the latch to release. What you will need to do is remove the inside rear hatch panel to access the lock actuator. Once you get to the latch use a flat screwdriver to release the latch being careful not to damage the glass.
the only thing that could have happened is the child safety locks are on. that is why you can not open them from the inside and the outer handles have broken . the thing to do now is to use a tool called a slim jim to open the doors . then unlock the child safety locks so you can still use the doors until outer handles are replaced.
open the back door,on the door close to the lock you will see the black plastic round thing. that is the child safety lock, you can turn that left or right for. ( lock or unlock)
hope this can help.
I don't believe I have seen a Volvo four door hatch-back here in the US, but my guess would be child-proof locks on the rear. Open the front doors and look for any switches on the front edge of the back doors. If there aren't any, check the owner's manual before contacting your dealer.
There is a child safety switch on the rear latch assembly that prevents opening from the inside handle. This switch may be on. Check your owners manual for more info.
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