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Need info to unlock and open hatchback

All other locks work fine

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Read manual. It should direct you to location where you can manualy unlock hatch. Look for little trap door. It should be located very near lock.
Hope this would help

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Hi

Can you hear the motor working inside the tailgate for the central locking when you press the eky fob lock / unlock button? if you can then the motor is fine and most likely the mechanism is jammed up. try pushing the tailgate inwaqrds while using the keyfob, this can often take the pressure off the mechanism. if you cannot hear the electric motor in the hatch then it has most likely failed,you should be able to get into the back and remove the trim to get the hatch open.

Get back to me once you have tested for the motor noise and I will send more info

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