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2008 Saturn outlook xe liftgate won't open

The liftgate is stuck and will not open.

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  • Saturn Master
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If the liftgate doesn't open with the key or power lock assembly the door will have to be disassembled from the inside. This can be a tricky procedure as the panel is not designed to be removed with the door closed. The lock solenoid is most likely the issue. I would have a pro repair it to avoid having the inside panel/trim pieces damaged

Posted on Apr 11, 2015

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I have a chevy traverse 2009. The power tailgate wont stay up on the strut. it was working fine the day before. the gate opens to the fully open position before slipping resulting in the gate closing


It's now a recall item. See below.


NHTSA CAMPAIGN ID Number: 15V415000
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Manufacturer: General Motors LLC
Potential Number of Units Affected: 686287

Year: 2009
Make: Chevrolet
Model: Traverse
Manufactured
from: 2008-07-06
to: 2012-02-29
Recall Date: 2015-06-30
-->
Summary:

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to February 29, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. Owners were mailed interim notices on August 3, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

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