Question about 2002 Mercury Villager

2 Answers

Where is the power window relay located in a 2002 mercury villager?

I have replaced the window motor,a new window switch and replaced the fuse under the hood.The motor still does not work.

Posted by Anonymous on

  • 2 more comments 
  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    according to that diagram picture link, it's not on the fuse panel itself

  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    found it! lower kick panel where the fuel cutoff switch is... remove that & you have 3 blue relays below it / remove the mounting plate to access the relays

  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    http://www.nicoclub.com/FSM/Quest/2002_Q... page 314

  • Jeff Armer Apr 07, 2015

    My ford service info said it's behind center of dash !

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2 Answers

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  • Mercury Master
  • 531 Answers

Http://www.nicoclub.com/FSM/Quest/2002_Quest/el.pdf

this year generation of villager and quest is a joint venture between ford and nissan

the link i gave you is the actual Factory Service Manual that the dealership uses! start at page 237-241

the relay is one of the things to check, along with grounds and a fusible link you didn't mention

look at my comments, but i'll edit this answer to get you to the right area

goto the link i posted and to page 314

that narrows it down to the floor level on the driver side

i yank that panel HARD where the fuel reset switch is... held on with only 2 tension springs.

below that switch is a mounting plate and you can clearly see the blue relay, the other 2 lower gray ones are circuit breakers

Posted on Apr 07, 2015

  • 2 more comments 
  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    there is a fuse panel on lower driver side panel to the left of the steering column, you'll see 2 rows of mini-fuses & to the right 2 blue relays & 3 brown relays; i'm still looking to why they're not labeled on the fuse panel cover!

  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    ok found what those relays by the fuse panel are, the power window relay is not on that fuse panel

  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    it's on the lower kick panel; wiggle/ pull that panel off hard & it's below that fuel reset switch on a mounting plate along w/ 2 other blue square relays/ circuit breakers

  • Earl DaSquirrel
    Earl DaSquirrel Apr 07, 2015

    i went to page 314 to finally spot that blue relay right by the floor!

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  • Mercury Master
  • 11,486 Answers

Principles of Operation
The driver power window regulator motor is controlled directly by the master window/door lock/unlock switch (and its integrated "auto down" module). Power is supplied to the power window relay and the master window/door lock/unlock switch, and the passenger power window switch when the SEC/timer module grounds the coil side of the power window relay. The SEC/timer module will ground this relay when the ignition is in the ON position and will remain energized for approximately 15 minutes or until the driver or passenger door is opened.
The driver power window regulator motor is a reversible motor that is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The passenger power window regulator motor is controlled directly by the passenger power window switch and can also be controlled by the master window/door lock/unlock switch. Power is supplied to the power window relay and the master window/door lock/unlock switch, and the passenger power window switch when the SEC/timer module grounds the coil side of the power window relay. The SEC/timer module will ground this relay when the ignition is in the ON position and will remain energized for approximately 15 minutes or until the driver or passenger door is opened.
The passenger power window regulator motor is a reversible motor, which is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The power rear quarter glass is also directly controlled by the master window/door lock/unlock switch. The power rear quarter glass power latches also utilize reversible motors. The power rear quarter glass power latches are operated by applying power and ground to the motor leads to open the window, and then reversing polarity on those same leads to close the window.
Visual Inspection Chart Mechanical Electrical

  • Improperly aligned window
  • Damaged window mounting
  • Window frame interference
  • Central junction box (CJB) Fuses:
    • F30 (10A)
    • F32 (20A)
    • F34 (20A)
    • F59 (7.5A)
  • Battery junction box (BJB) Fuses:
    • F20 (30A)
    • F27 (45A)
  • Switches
  • Circuits
  • Connectors
  • Heated back light
  • Relays
Which window is not working ?
  • Single power window is inoperative
  • Front door power window switch.
  • Front door power window regulator.
  • Circuit.
  • Driver door power window switch.
  • GO to Pinpoint Test B .

Posted on Apr 07, 2015

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Window fuse's and relay's may be up under driver or passenger side dash or behind glove box, under the hood and even under the seats, and finally on the ends of the dash. All passenger power windows and locks are controlled thru and get power from the master control switch on the drivers door.

Drivers door window gets used the most so it could be the motor, window switch, relay or fuse.
Could also be a broken wire in the rubber boot going from the door to the body. You will have to eliminate each till you find the culprit. Check that all switches return to neutral when released.
The motor and the relay are the most likely to cause this problem. Try swapping the relay with a working window relay. If it still doesn't work, remove the door panel and remove the window motor.
Turn the motor shaft in both directions by hand several turns. Then plug the motor in and see if the switch will now run the motor. Sometimes that's all it takes to get it working again. I have had to do this with brand new motors. If voltage is not present at the motor connector, either a bad switch or a broken wire exists. Make sure to check for voltage coming to that windows switch. Actually, GM use's a circuit breaker type relay for each window and one fuse for all the circuit breakers.

Try this....
Open the door, turn the key to the ON position without starting the engine and everything that makes noise is off. Lean down placing your ears close to the bottom center of the door or at the speaker grill. Press the window switch UP and DOWN. Listen for the window motor. If heard the drive is damaged. If not heard, turn key off and locate and replace the relay with one of the other window relays. Check window again. If it works now, get a new relay. More often than not, removing the motor and turning it by hand will get it working good as new. I have had to do that with Brand New motors! So try it.
If all has failed, with the door panel still off, check for voltage at the motor connector when pushing the window switch. No voltage means its the switch, especially if its a auto down or up switch.

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Drivers door window gets used the most so it could be the motor, window switch, relay or fuse.
Could also be a broken wire in the rubber boot going from the door to the body. You will have to eliminate each till you find the culprit. Check that all switches return to neutral when released.
The motor and the relay are the most likely to cause this problem. Try swapping the relay with a working window relay. If it still doesn't work, remove the door panel and remove the window motor.
Turn the motor shaft in both directions by hand several turns. Then plug the motor in and see if the switch will now run the motor. Sometimes that's all it takes to get it working again. I have had to do this with brand new motors. If voltage is not present at the motor connector, either a bad switch or a broken wire exists. Make sure to check for voltage coming to that windows switch. Actually, GM use's a circuit breaker type relay for each window and one fuse for all the circuit breakers.

Try this....
Open the door, turn the key to the ON position without starting the engine and everything that makes noise is off. Lean down placing your ears close to the bottom center of the door or at the speaker grill. Press the window switch UP and DOWN. Listen for the window motor. If heard the drive is damaged. If not heard, turn key off and locate and replace the relay with one of the other window relays. Check window again. If it works now, get a new relay. More often than not, removing the motor and turning it by hand will get it working good as new. I have had to do that with Brand New motors! So try it.
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Window fuse's and relay's may be up under driver or passenger side dash or behind glove box, under the hood and even under the seats, and finally on the ends of the dash. All passenger power windows and locks are controlled thru and get power from the master control switch on the drivers door.

Drivers door window gets used the most so it could be the motor, window switch, relay or fuse.
Could also be a broken wire in the rubber boot going from the door to the body. You will have to eliminate each till you find the culprit. Check that all switches return to neutral when released.
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Try this....
Open the door, turn the key to the ON position without starting the engine and everything that makes noise is off. Lean down placing your ears close to the bottom center of the door or at the speaker grill. Press the window switch UP and DOWN. Listen for the window motor. If heard the drive is damaged. If not heard, turn key off and locate and replace the relay with one of the other window relays. Check window again. If it works now, get a new relay. More often than not, removing the motor and turning it by hand will get it working good as new. I have had to do that with Brand New motors! So try it.
If all has failed, with the door panel still off, check for voltage at the motor connector when pushing the window switch. No voltage means its the switch, especially if its a auto down or up switch.

Check the master window control panel on the driver's door. There is probably a lockout switch. It may have a window outline on one end and the same outline with an "X" over it on the other. Press the outline without the "X" and all your windows should work again. As silly as that sounds, a lot people hit that switch without knowing it. Also, if that switch(lockout) is faulty, none of the windows will work. That happens A LOT!!

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Drivers door window gets used the most so it could be the motor, window switch, relay or fuse.
Could also be a broken wire in the rubber boot going from the door to the body. You will have to eliminate each till you find the culprit. Check that all switches return to neutral when released.
The motor and the relay are the most likely to cause this problem. Try swapping the relay with a working window relay. If it still doesn't work, remove the door panel and remove the window motor.
Turn the motor shaft in both directions by hand several turns. Then plug the motor in and see if the switch will now run the motor. Sometimes that's all it takes to get it working again. I have had to do this with brand new motors. If voltage is not present at the motor connector, either a bad switch or a broken wire exists. Make sure to check for voltage coming to that windows switch. Actually, GM use's a circuit breaker type relay for each window and one fuse for all the circuit breakers.

Try this....
Open the door, turn the key to the ON position without starting the engine and everything that makes noise is off. Lean down placing your ears close to the bottom center of the door or at the speaker grill. Press the window switch UP and DOWN. Listen for the window motor. If heard the drive is damaged. If not heard, turn key off and locate and replace the relay with one of the other window relays. Check window again. If it works now, get a new relay. More often than not, removing the motor and turning it by hand will get it working good as new. I have had to do that with Brand New motors! So try it.
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Drivers door window gets used the most so it could be the motor, window switch, relay or fuse.
Could also be a broken wire in the rubber boot going from the door to the body. You will have to eliminate each till you find the culprit. Check that all switches return to neutral when released.
The motor and the relay are the most likely to cause this problem. Try swapping the relay with a working window relay. If it still doesn't work, remove the door panel and remove the window motor.
Turn the motor shaft in both directions by hand several turns. Then plug the motor in and see if the switch will now run the motor. Sometimes that's all it takes to get it working again. I have had to do this with brand new motors. If voltage is not present at the motor connector, either a bad switch or a broken wire exists. Make sure to check for voltage coming to that windows switch. Actually, GM use's a circuit breaker type relay for each window and one fuse for all the circuit breakers.

Try this....
Open the door, turn the key to the ON position without starting the engine and everything that makes noise is off. Lean down placing your ears close to the bottom center of the door or at the speaker grill. Press the window switch UP and DOWN. Listen for the window motor. If heard the drive is damaged. If not heard, turn key off and locate and replace the relay with one of the other window relays. Check window again. If it works now, get a new relay. More often than not, removing the motor and turning it by hand will get it working good as new. I have had to do that with Brand New motors! So try it.
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