Question about 2009 Ford Focus SE

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Bought 3 months ago, 110,000 k assured by the dealership that the vehicle was certified but now the fuel tank has rusted through (major leaking noticed one evening). Needs a whole new fuel tank. Wouldn't this have been caught during there so-called inspection and why should we be responsible for ford's obvious defective tank and many vehicle recall on this issue. Seeing as it is a recall issue shouldn't they have caught this problem before releasing it to unsuspecting consumers (a major safety hazard!! What recourse do we have? In my mind this should have been noticed and not left their lot in that condition

Posted by Anonymous on

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Rusty gas tanks do not come under the certified safety check issues as far as safety check is concerned but if these cars had issues before then I would certainly check it out. As far as recalls are concerned. Did you get a warranty when you purchased the vehicle? As far as catching a rusty tank they are very hard to spot as you have the straps and the top of the tank is against the floor boards. Wishing you the best of luck.

Posted on Mar 28, 2015

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The first thing is to review the information about what "Certified Pre-Owned" actually means. You can find it linked below:

Ford Certified Pre Owned 172 Point Inspection Ford com

A cursory review shows that the fuel tank is NOT on the list of items that are checked. I suspect that you might know that and learned that the dealership is not willing to "step up" to resolve the problem.

A possible remedy: Since the fuel tank is a component of most if not all vehicle emissions systems - I suspect that you may be getting a "service engine soon" or "check engine" light. If you are, that may be your "ticket" getting the car repaired as according to the Limited Warranty tab on the page linked above it states the emissions system would be covered for an additional 12 mos / 12k mi*. ( * = but see dealer for details).

You should contact the dealer and allow them the opportunity to remedy the problem. I can understand that you feel like you have been cheated - and that may very well be the case - but that's not the concern at the moment. Calmly and politely bring your concern to the sales manager / service manager. Ask "if the tank is part of the emission system; why they won't fix it a per the warranty provided for Certified Pre Owned program vehicles". If you do not get satisfaction, you could contact the general manager / owner of the dealership.

Posted on Mar 28, 2015

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Ouch. Take back to dealer, Most likely, no help, so be prepared to contact MFG customer service with paperwork, photos repair if any reciepts. Some states have Lemon laws for used cars but not many. But check with your consumer protection branch. If you can document recall, I'd ask to see records for compliance with the recall and bring that to the attention of MFG customer service above. You may need to resort to the Recall system management. Hope this helps. We used to call it "Hold their feet to the fire"

Posted on Mar 28, 2015

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you could replace the fuel tank with a used one
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