Looked into factory settings and there is no option that would cause the problem. Took into dealership and they said the could replace both actuators for around 1000$ but were not sure if it would be repaired.
It is a common problem across many models of cars. The usual cause is failure of one or more lock actuators but this is unusual in a 2013 model vehicle that has probably not had a great deal of use. It is also unusual for 2 actuators to fault at the same time. In any event the interior door panels will need to be removed to inspect the actuators and the wiring.
If both door locks failed at exactly the same time I would seriously doubt the actuators are the cause. It is much more likely to be another issue such as a problem with the wiring to the doors on that side of the car. However it is not possible to identify the cause without removing the door panels and checking everything. (I think the dealership is basically honest when they tell you replacing the actuators may not solve the issue because until they check everything on the 2 doors with the problem they just will not know what the cause is.)
Normally there is only one fuse covering the entire central locking system and if the fuse blows you will loose power to all door locks not just 2 of them.
1,088 views
Usually answered in minutes!
×