Question about Mercury Grand Marquis
You might have a blown bulb or a fuse, pop the hood and take a look at the headlight assembly you should see some wires going into the assembly make sure the assembly isn't hot, turn it and pull it out to see if the bulb is blown
Posted on Nov 20, 2014
I came across this just the other day I recommended a few Ideas to look for the problem and someone mention this is a "Flaw" with the head lights on your car.. it's on a Recall list, Here's the information...
"If you have a 1999-2011 Mercury Marquis, Mercury Marauder, or Crown Victoria, and your headlights and or tail lights don't work, Ford just finally extended the warranty on your LCM (Lighting Control Module) for free - both parts and labor and will install a new one for free! Ford has extended the warranty to 15 years/250,000 miles. This is NOT a recall. Your headlights must be inoperable in order to get a new LCM on this new extended warranty. It must be done at a Ford Dealer and the fix is free. Call your local ford Dealer and tell them you need to make an appointment because your headlights don't work and Ford has extended your warranty on the LCM. Tell them it is the Customer Satisfaction Program 14N01. Have your car's Vin number ready as they will ask for it. You don't have to be the original owner. If they act like they don't know what you are talking about ask to talk to the manager or tell them to call Ford Motor Company and ask them, or you can call Ford yourself. We had ours done at a Ford dealer in August of 2014 in Scottsdale, AZ. It is a 15 year warranty and if you have a 1999, the deadline might have passed, but call them and ask them to see if it has. Maybe it hasn't."
Posted on Nov 20, 2014
Testimonial: "Great answer,but Ford is too cheap to recall it as they would have to fix the LCM in all the affected cars so instead they just extended the warrenty for the LCM's that actually do go out and acutally cause the headlights to go out. Top this with the fact that most people don't know anything about the warrenty, and Ford has saved some money at their customer's expense who go out and spend upwards of a $1,000 to get it replaced. Our dealer pretended not to know anything about the 15 year/250,000 warranty for the 1999-2011 years until we quoted the "Customer Satisfaction Program #14N01 and told them to call Ford. Then miraculously they knew what we were talking about and gave us an appointment."
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Posted on Jan 02, 2017
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