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It looks like a subscription problem. The original subscription would be for the dealer for demonstration purposes and it would cancel on sale . Mostly you have to subscribe so that maps can be updated on a regular basis.
Your credit card or bank can help with this problem. Submit a dispute with this car dealer/mechanic and they'll be more than happy to help. BTW, how does one go about cancelling service if service was already provided?
they are hard to find, lacking an FSM and my FSM 2004 , states, its an options. says, some dont have it. did you read the HVAC section here. http://www.scantool.net/software/alldata-diy-1-month-subscription.html
Go to pay pal and set up an account. You can either put a deposit into that account from which pay pal will pay the bill or set it up using a visa card so that they debit the amount of the bill after you enter permission via a security number that you know on the card. Personally I use PayPal all the time as the money is guaranteed to be paid or recovered if the deal is not legal
At AllDataDiy.com. This has the most extensive wiring information and diagrams anywhere. It cost between $20-$30 for a 12-month subscription. I have used this site several times, and have never been disappointed.