Question about 2002 Ford Explorer

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2002 Ford Explorer Front passenger door won't lock or unlock with fob or door controls. Every once in a while though, it will work. But that is rare. What is wrong? All the other doors work.

Is intermittent, but almost never works. Sometimes it will lock using the door control. Only once in a great while. I am not certain, but it looks like the actual physical door lock knob on the door moves, or tries, but does not go fully into correct position? Overall, there seems to be the same problem regardless of whether I am using fob or door control.

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  • amyjhodgson Nov 11, 2014

    No cylinder key lock on that door

  • amyjhodgson Nov 11, 2014

    "OK. Pretend I know nothing. because I know nothing. The electrical lock the door button on the interior door handles right near the window buttons. Both those and the fob malfunction in exactly the same manner. Which leads me to believe it is not the fob."

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  • Ford Master
  • 14,585 Answers

Door control, meaning a key or the key pad? If it is the keypad or FOB, then your problem is the lock actuator. Replace the door latch inside the door. If you have problems with the key...There are rods and/or cables that release the lock. On these there are plastic clips that hold the rods/cables to the latch and the door handles and key lock cylinder. If one breaks it will usually work. But if two break, you get the problem you have now. Too much slop. Your best bet to find them is at a salvage yard.

Posted on Nov 11, 2014

Testimonial: "OK. Pretend I know nothing. because I know nothing. The electrical lock the door button on the interior door handles right near the window buttons. Both those and the fob malfunction in exactly the same manner. Which leads me to believe it is not the fob."

  • 1 more comment 
  • amyjhodgson Nov 11, 2014

    Amd there is no cylinder lock on that passenger door.

  • Randy Ohler Nov 11, 2014

    Then it is the latch itself. It is electrical. Open the door. Look where the slot is in the door and where the bar comes from the door jam. The part in the door is what you need to replace. Not pretending, I assume you won't, can't, or even have the tools to do the job. So I suggest you have a friend help you with it. It is not a hard job to do. I do them in about an hour. Remove the door panel. Look for screws, the could be hidden behind plastic plugs. Pop the plugs off. Lift up on the panel first and pull out. If it doesn;t lift up, insert a screw driver between the panel and door on the bottom and pry out on it. It will pop off. Remove the plastic sound shield. Look at the rods/cable. there are plastic clips that hold them on, they to pop off, then remove the rods. There are three screws on the door jam (on the outside of it) to remove, to get the latch out. Pull it out and remove the electrical plugs. Put it back together in reverse order.

  • amyjhodgson Nov 11, 2014

    Thank you!!! I have been on E-How for hours. That actually made sense!

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SOURCE: 1999 Ford Explorer Door Locks

Unfortunately, This is a very common problem with Ford Explorers! Ford replaces the locks when it encounters this issue. I managed to unseize my passanger door and tailgate lock, but the drivers door lock is broken beyond repair. You can purchase new remotes for your explorer and program them very easily. Just google ford key fobs...

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SOURCE: locks not working properly

been there ------open up the rubber connector between the drivers door and the body [by the door hinges ] the wires break from flexing. just solder or **** connector them back together. it helps to add some wire to one of the broken ends to make it easier to connect . there may be more than 1 wire broken

Posted on Feb 15, 2009

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SOURCE: Drivers power lock will not unlock with remote.

the door lock actuator is defective, they get really hard to move when they go bad, that is why the difficulty with the key.

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SOURCE: 2002 ford escape front passneger door won't open

Did you try pulling the door handle? they normally over ride the lock, also a coat hanger will unlock it so yuo can get tothe door to fix.

Posted on Jun 18, 2009

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