Use a long flat tip screw driver and a small hammer. have someone pull up on the hood after you pop it from the inside, then while they are holding the hood up use the screw driver and shove the hook that is above the latch bar. when you hit it you will be hitting it to the right
Stick your hand underneath the hood and find the hood latch "hook" that is holding the hood in place. You'll be able to tell its the right part because you'll be able to move it back and forth. Then have someone lift the hood while you move the latch under the hood with your fingers. There isn't a lot of space under the hood between the hood and the frame of the car so finding someone with thin hands and long fingers is probably a good idea. No special parts or even tools needed but still a pain in the ****!!!! I can believe everything on this car is plastic! UGH!!!
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in the car at the handle that broke you can grab the cable with visegrips or pliers and pull on the cable it should release the hood or with a long screw driver under the bumper push the release at the latch
Under the car: You will be able to open the hood if you pull off your splash guard and use a long long flat head screwdriver or something like that. You'll see the hood latch in front of the radiator with the cable attached to it at the top near the hood, put it on the drivers side edge of the bottom of the latch and pry to the passenger side, the lever moves from the drivers side to the passengers side, the cable basically pulls the top of it to achieve this. so your doing the same thing on the bottom with the screwdriver.
Release the latch from underneath by the lever that you have to pry towards the passenger side. Then open the hood, and replace the safety release mechanism broken part.
could be an alignment problem pull the latch to open it then give the hood a few taps on and around the edges of the hood that way you dont dent it. If that doesnt work hit it harder if that doesnt work it could be your cable has broke
Depending upon how familiar you might be with the location of the under-hood release, you may be able to access it through the small opening between the hood and grill that follows opening the bonnet by pulling the lever under the steering wheel. A long narrow standard head screwdriver and a good light may be all that is required. That is exactly how the mechanic at the VW garage will release the hood latch.
If your not at all familiar with the hood latch, it might be useful to view the mechanism in another Passat so that you know how it functions. Less than a 5 minute job, but the dealer will likely charge about $65 to perform the task, substantially more to replace the broken mechanism.
can you reach the cable itself?,or is it broke at the hood latch?IF its not broken at the outside latch, try to follow the cable,un-hook it from the handle and pull on the wire cable to open it.IF its broken at the latch itself,you are going to have to reach the latch through the grille and try to pull the lever the cable connects to.That part is no fun at all..!!