What do I need to do to get my door to stay closed and locked?

Rear hatch is locked or unlocked with a key. (if equipped) • To open the rear hatch, insert the key into the lock, turn it to the unlock position and pull up the rear hatch by pressing the handle (DOOR). You can also lock/unlock the latch (but not release it) with the central door lock system. • If unlocked, the rear hatch can be opened by pressing the handle (DOOR) and pulling the hatch up. • To close the rear hatch, lower and push down the rear hatch firmly. Make sure that the rear hatch is securely latched.

latch and lock are jammed from the hit will probably need to pry hatch over or lift while unlocking to open than adjust hatch or latch for proper working order also check relay and fuse hit may have also damaged wiring

try using the handle while prying up on the locking clip, the pin should pop up allowing you to close the lid

If, when closing the rear hatch, it hits "hard" just before it reaches the closed position; it is very likely that the latch mechanism in the hatch is "stuck" in the latched or closed position already. This is a fairly common occurrence and takes less than a few minutes to fix. Literally.

In order to allow the latch to close around the mating piece on the car body, it will need to be opened first. To open a closed latch mechanism, you will need to simulate opening the hatch from its normal closed position. With the hatch open, look at the latch mechanism. It will align with the bar on the opening of the car. Adjust the hatch / your view to see how the mechanism would be wrapped around the bar on the body - keeping the hatch securely shut. Once you see an opening in the mechanism described above, slip the shaft of a sturdy screwdriver into the opening. Apply a pulling pressure outward - away from the latch on the screwdriver with one hand, and with the other hand (or with the help of an assistant), operate the handle / lock of the hatch the way you did when the hatch was closed. Immediately upon operating the handle / lock, the latch mechanism will unlock, and the pulling pressure of the screwdriver simulates the hatch being pulled away from the bar on the car - and seemingly magically - open allowing the screwdriver to be pulled out.

Next, you'll need to determine and correct the cause of the latch being in the wrong position. It could be something as simple as someone pushing the mechanism shut when the hatch was open; or it may be caused by a poorly lubricated mechanism that is not snapping into a fully open position. When this happens, it is likely the the closing motion of the hatch actually snaps the mechanism shut when it is stuck on the leading edge of the latch - instead of in the "throat" of the latch (where the screwdriver was). A liberal amount of a dry lubricant such as silicone or graphite applied to the mechanism and "worked in" through repeated opening and closing motions of the hatch would be a good start. Resist the temptation of using a wet lubricant like oil, grease, WD-40, etc. as these attract dirt and dust - which can interfere with a nice, fluid movement of the these latching parts. If there is already a lot of dirt, dust or rust, build up on the latch mechanism, it should be cleaned as good as possible before applying lubricant. Use an electrical contact type cleaner as these clean, degrease, dry quickly and leave no residue.

If you are unable to to get the latch to work - have your mechanic or auto servicer look at it. They should be able to quickly diagnose and free the latch. Most will not even bother to charge you to do this - if this is the cause of the problem.

I hope this helps & good luck!

With the doors unlocked, insert a screwdriver into the closed claw portion of the latch. Pull on the hatch door lever or push the button, while applying outward pressure on the claw. It will unlock and work normally again.

Removed the inspection cover for the lock mechanism on the inside of the back hatch and used a screw driver to manually unlatch the door while someone else was pulling on the handle. It turned out there was a lot of glass around the pocket where the lock mechanism was possibly binding the lock

You will need to remove the hatch panel, and release it manually. It is a pain in the **** with the hatch closed, but it can be done.

This switch is in the lock it self. Push the lock into place with a screw driver (use the screw driver like the bar that the lock comes down onto)and the light should go off it you have all the wires still intacked.

Unfortunately, you will have to remove the panel of the door, Use flathead screwdriver to pry open. It is very likely the spring fell off.