I also had the window fall into the door. I took apart the panel and found the white plastic support piece broken holding the window onto the guide rail. I just called Jeep, and they said a whole new regulator, $111.00 AND window $116.00 is needed because of production changes and my old window won't work...What a bunch of B.S. I also found the worm drive cable(located in a white tube from the motor) floating around in the door. Apparently, it extends up into the frame when powering the window up and down. I couldn't see any other home for it.
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Re: Right rear passenger window fell into door
It needs a regulator. I work for jeep and I know that they say you have to buy the window to. That is **** that is for warenty purpose only. Tell those morons at the dealer you want the original regultator not the one new style that u need to replace the regulator to. when you install it lubricate the window guides. Hope this helps. please rate it.
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The window is detached from the regulator. You have to remove the door panel and the plastic behind it . There are 2 plastic pieces attached to the window. There should be metal clips that hold them to the arms of the regulator. It could be that a clip came off and just simply needs to be put back on or the pieces have been broken off at which point either the regulator or window will need to be replaced. Both of which can usually be found at a vehicle salvage yard or dealership
I had all four of my windows do this on my 2000 bville. There is a small plastic piece that hooks to both ends of the cable and slides up and down the rail to pull the window up and down. This plastic piece broke on all four of my windows and let the cable fall. I fixed it cheap though. I took apart each door and pulled out the motor/slide/pulley assembly and wired it back together with coat hanger wire. It was a lot of work, but beat paying 160 dollars per window for new assembly (that would probably break again!)
I took the cheep way out. I got a used shower door roller mechanism. (the kind that slides in tracks.) I dremmeled out the plastic rollers and then shaved them down to the right size. then took off the door and poped them right onto where the old rollers were. Perfect fix with a bit of ingenuity. 50 cents and about one hour of work.
That is the window regulator. I have a 2000 G/A GT and both my front windows are broken due to GM using made-to-break parts. Dealership wants $400 each, and you can't just replace that little plastic piece, you have to replace all the guide wires too, I just propped my windows up with a board, they will fall constantly until you do. I tried wedging them, but that didn't work well. You can look for the entire regulator assembly online, but the $5 board worked great for me.
You've got the infamous power window mechanism failure, and the best solution is replacing the mechanism. Replacements are becoming more and more available aftermarket, but if not, it's a dealer item. You might check Ebay or Amazon too.
I've had 2 replaced on my 01 Tahoe, and have replaced 2 on my '03 Jeep Cherokee. Both designs are the same. Motor is good, but cable system has a plastic piece that breaks and is not sold separately. Even if it was, when it breaks, the cable winds itself around things and is ruined.
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The same thing just happened to me. I took off the door panel, pulled off the white barrier, and found the problem. There is a white plastic connector at the bottom of the window that connects the cable to the window and the track for the power-window. The connector has broke and the cable cannot grip the connector so the window falls. Its hard to tell because it will still be connected to the track, its just a small part of the connector that broke off. I have found that the only way to fix it is to replace the whole assembly. Don't waste time taking apart the motor housing, it is a pain. I found, and bought, the whole assembly on ebay motors for $120.00 shipping and all. If you have some tech abilities it shouldnt be too bad. If you need more info, just e-mail me, Im waiting for my part and will be assembling soon.