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How do i contact customer service to return a item?

I am having problems contacting customer service for a week now

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2 Answers

How do I talk to someone regarding an order that is wrong


this is fixya we do not sell products need to notify the seller or whoever you made your purchase from

Dec 31, 2016 | Cars & Trucks

1 Answer

How do I return 2 batteried that are the wrong ones. I just ordered 2 of the right ones.


Contact the seller to see what their returns terms and conditions for an exchange for the correct item
did you order the wrong item or did they send the wrong item if it was their fault you may have more rights but that all depends on your local consumer regulations

Nov 05, 2016 | Cars & Trucks

1 Answer

What is my order amount? Order Number: 701-2686819-7592259


You cannot get that information here. We are a DIY repair assistance site and do not sell anything nor are we associated with customer service for any company that sell items. Contact the seller you ordered from for this information.

Nov 01, 2016 | Cars & Trucks

1 Answer

I bought items from kmart on 23.11.15. And still didn' received anything.


Hi Nada:
I'd suggest that you contact the Customer Service Department of the K-Mart where you made your purchase.

Dec 08, 2015 | Cars & Trucks

1 Answer

I have already paid for a item , but it has not come to me yet what do I do ???


Contact customer service is all I can say. You didn't say where you ordered the item from, or what site it sends you to or anything. All these things are important details. If you ordered it from overseas then aside from convincing them to send another one you may be out of luck. Also what does this have to do with cars and trucks? I don't understand unless perhaps car or truck parts. If you tell us where you ordered it from or what site we may be able to help you more but without further details all I can say is contact their customer service department.

Jan 26, 2015 | Cars & Trucks

3 Answers

The gauges stopped working. how do I fix? I checked all the fuses and they are fine.


There is a good chance that your instrument cluster has gone bad. There was a TSB for this issue and that the Dealer was going to replace the instrument cluster without any cost.
Good luck and thank you for using fixya

GM PARTS BULLETINS & INFORMATION - TO CADILLAC, CHEVROLET AND GMC DEALERS

Subject:Bulletin GMP07-174 - Special Coverage Adjustment #07187– Instrument Panel Cluster Gauge Needle FunctionMessage #:VSU20071575
DESCRIPTION:
SPECIAL COVERAGE Adjustment #07187– SEPTEMBER 28, 2007

DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT.
Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Refer to Special Coverage Adjustment #07187 for further information

EFFECTIVE DATE:
Initial owner mailing is scheduled to begin: Phase 1 9-28-07


GENERAL INFORMATION:
Instrument panel clusters (IPC) required to complete this special coverage are to be obtained from the Electronic Service Centers. Refer to GM Service Policies and Procedures Manual, section 1.5.9, for specific procedures. To eliminate keeping the customer's vehicle overnight, customers are being told to contact the dealership to arrange a service appointment and to supply their VIN. Dealers are to pre-order the IPC identifying the part from the Electronic Parts Catalog using the VIN filter so it will be at the dealership on the day of the scheduled appointment.
1. The customer will contact the dealership to arrange an appointment and provide their VIN.
2. Contact a GM Authorized Electronic Service Center to order an exchange and arrange for delivery of the pre-exchange product.
3. All units will be shipped FedEx Ground.
4. After removal of the defective unit, return the defective core to the Electronic Service Center using the supplied pre-paid Automatic Return shipping (ARS) label.
5. Failure to return the product within 30 days to the Electronic Service Center will result in a charge to the Dealer's Open Parts Account.

Jul 10, 2010 | 2004 Chevrolet Silverado

2 Answers

Creeking Noise in Rear when brakes applied


I had a similar problem......there was a rhythmic creaking noise coming from the passendger side rear wheel......I lubricated the contact points where the parking brake mechanism contacts the wheel and the noise is now gone...and has been for several months now.

Sep 23, 2008 | 2004 Hyundai Santa Fe

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