Question about 2005 Mercury Grand Marquis

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Headlight go off when driving

Clicking sound heard when they go off

Posted by Anonymous on

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If you have a 1999-2011 Mercury Marquis, Mercury Marauder, or Crown Victoria, and your headlights and or tail lights don't work, Ford just finally extended the warranty on your LCM (Lighting Control Module) for free - both parts and labor and will install a new one for free! Ford has extended the warranty to 15 years/250,000 miles. This is NOT a recall. Your headlights must be inoperable in order to get a new LCM on this new extended warranty. It must be done at a Ford Dealer and the fix is free. Call your local ford Dealer and tell them you need to make an appointment because your headlights don't work and Ford has extended your warranty on the LCM. Tell them it is the Customer Satisfaction Program 14N01. Have your car's Vin number ready as they will ask for it. You don't have to be the original owner. If they act like they don't know what you are talking about ask to talk to the manager or tell them to call Ford Motor Company and ask them, or you can call Ford yourself. We had ours done at a Ford dealer in August of 2014 in Scottsdale, AZ. It is a 15 year warranty and if you have a 1999, the deadline might have passed, but call them and ask them to see if it has. Maybe it hasn't.

Posted on Nov 19, 2014

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Possibly the L.C.M, lighting control module, located lower right side of steering wheel.quick easy test is the "tap" test...listen for noise in that area when happening.the module is about 6 by 12 inches with 3 or 4 connectors on it.lightly tap with screw driver handle and see if that stops concern.

Posted on Jul 02, 2014

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