Question about 2004 Hyundai Elantra

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Struts fail after car put on lift for tires at Sears

It just happened today. I took my wife's 2004 Hyundai Elantra to Sears for tires and alignment. When I drove it home it was a roller coaster of a ride. When I took it back to Sears the next morning, they test drove it and pushed down the corners of the car and told me all four struts were frozen. I took it to a mechanic I know that owns a shop and he verified all struts were shot. This happened with only 76,000 miles. My wife drives to work and back and puts about 3,000 mile on a year. I then drove it to my Hyundai dealer where I started to tell him the story and he asked "They put it on a lift right?". Since the car has such low milage and is only out of warranty by a few months, I am trying to get an exception through warranty services.

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  • jstrohsahl Jun 17, 2009

    Sorry, the milage on the car was 15,760. This is the 3,000 miles a year.

  • Marvin
    Marvin May 11, 2010

    suggest u use Live Chat to discuss this, but at 76.000 miles on a car like this the strut cartridges are shot/worn out



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This is a known problem with the REAR struts, but not the front. This repair under warranty will have to be decided by the DPSM (District Parts Service Manager) serving that dealership. Good Luck.

Posted on Oct 04, 2009

  • midwayisland Sep 23, 2010

    I too had the very same thing happen to me just yesterday on my 2003 Hyundai Elantra. I took it to Wal-Mart for a new tire and when I drove home it was hideously bumpy. I am going today after work to see what can be done about it. How was your problem resolved? Thanks.


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Same story, you will have to replace the shock absorbers on the struts that are shot

Posted on Mar 01, 2011


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