Question about 2003 Volkswagen New Beetle Convertible
My top has detached from my window and now there is quite a gap which allows water to pour into the back of the car. Mold has begun to grow. The VW dealership wants $5,000 to replace the top, window, gasket and inside liner!!! I have contacted VW Service and complained; meanwhile, my fun convertible cannot BE a convertible since I am afraid that if I lower my top the entire window will let loose. I know for a fact that other people have this problem with their VW Beetle convertibles also.
My problem has been solved. I contacted the VW Customer Service and spoke with an advocate. The advocate and my dealership reached a conclusion and VW has decided to replace the items to alleviate my problem at their cost. Sometimes, dreams come true. Good luck to all of you who have similar problems with your VW Beetle convertible. It took quite a lot of patience and determination on my part, but the VW advocate was sympathetic to my plight since I'd never taken the vehicle anywhere else but the dealership for all repairs. The repairs have not been completed yet, so I cannot say whether or not the dilemma is, indeed, solved.
Posted on Jun 18, 2009
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Posted on Jan 02, 2017
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