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The motor and the window lift regulator car one part, so you will need to replace the window regulator assembly' below are the best instructions I can find for this job which is quite involved.Instructions
1Remove the door panel by detaching the the door handle and control switches. Unscrew the screw holding the door handle in place using a Phillip's head screwdriver. Then lift the door handle and the control switches from the door and set them aside.
2Lay the door panel removal tool along the edge of the window control plate. Use a flat head screwdriver to wedge in between the tool and the plate until it is free of the door panel. 3
Disconnect the electrical clips holding the window plate into the door by squeezing the clips and pulling the wires apart.
4Pry the door off with the removal tool until it comes loose and you can disconnect the wires running to the light on the inside of the door.
5Reconnect the window controls to the wiring and lower the window. You should be able to see the mechanism holding the window in place through the service panel on the bottom of the door.
6Open the panel holding the glass in place by releasing the nuts. You will now be able to push the glass off the regulator. Lower the glass so it is resting inside the door panel on the floor.
7Remove the old regulator through the service panel. There is a small clip just below the mounting bolts on the regulator that is holding the head of the feed tape in place. Pull this clip until it is free of the regulator to release the tape.
8Pull the old tape out. This is tape that feeds the regulator to move the window up and down. Measure your new tape against the old one and cut it to the correct length with diagonal cutters.
9Insert the new feed tape into the top of the door panel starting with the end that looks like an eye. Make sure the teeth of the tape are facing out, towards the frame of the door panel.
10Slide the feeder tape along the track inside the door panel until the eyelet end of the tape is visible through the service panel.
11Place the new regulator over the eyelet of the tape. Secure it in place with the clip that came with the new regulator.
12Lift the window off the floor of the door panel and slide it back into the mounting brace of the regulator. Secure the window by tightening the bolts on the regulator.
13Remove the window controls from the wiring.
14Reconnect the interior door light wires to the back of the door panel cover and press the door panel back onto the door.
15Wire the window control panel to the electric wiring in the door and snap it into its place on the door panel.
Thanks for choosing FixYa and welcome. More then likely, you have to take off your door panel. The door panel has 4-6 screws on the outside of the panel. If you take it off, you should be able to get to it.
It sounds like your regulator is not functioning for one. Sounds like your window is off track for another. Perhaps the rivets that hold the track in place may have busted causing the track to not lay flat and is allowing the window to fall down. I have seen this many times. You will have to take the inside door panel off of the door and have a look. That is the only way to tell exactly what is wrong but the things I listed more than likely are at least in part the culprit. After the tract for the window breaks the regulator can not track up and down properly and it begins to jam and not function properly. It eventually jams and no longer moves. This means your window will not go up or down. This is what I think the problem is. If your glass was not dropping and it was just the window not rolling up or down anymore I would suggest looking at the regulator or the master control (lock and window buttons.) Good luck.
Ive installed alot of after market stereo equipment in these types of vehicles, usually to get to the switches you have to remove the door panel, and unscrew the two retaining screws that hold the switches in place, disconnect the wire bundle from the switches, press the retaining tabs on the side of each switch and push them out of the holder. As far as the cover that covers the switches it usually just pops off as it is being held in place with a positive retention spring tab. Before attemping to push out make sure there arent any retaining screws that hold the switch cover in place. Hope this helps.
can you hear the motor working? its possible the motor/regulator assembly has given up. have someone who knows audis' look at this and if the repair is too pricey given this joyous time of year(LOL) have them at least bypass the motor and prop or secure the window into place until the neccessary repairs acn be made. happy holidays.