Question about 2000 Jeep Grand Cherokee

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The key will not turn in the ignition to start the car

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  • Cat5
    Cat5 Apr 01, 2014

    Penny... I ran into this same problem. for me, The steering wheel was locked and the automatic gear shifter arm wasn't making contact in park. Try rocking the car and try wiggling the gear shift into park. It worked for me

  • Charles Cooke Apr 01, 2014

    Hi Penny,

  • Charles Cooke Apr 01, 2014

    Greeting see above. Oops. Anyhow I got an email from Fix Ya last night seeking my input.

  • Charles Cooke Apr 01, 2014

    Sorry. One thing I am NOT is a computer geek. Having trouble here. You may think that the problem is at the ket cylinder where you put the key in. Probably not. The switch is actuated by the key. the swith is usually the problem. It is a plastic weird looking bow at the bottom of the steering column. Typically the pl;astic gets brittle and breaks with age. Accessing it is the more difficult part. You must take the column shroud off of the steering column. Usually held on with a eries of phillips head screws. Once accessed they are realtively simple to replace. The siwth engages a rod that runs from the top of the column where your key goes in. It actuates the rof that selected the positions of off, acc, and run. All controlled by the swith box at the bottom of the steering column. Here is a link on information to replace this switch. The switch is available on eBay for around $30.00. You may want to get a manual at an auto parts store to see if they have one with good replacement disgram if you are going to do this yourself? Make sure you disconnect the negative ground cable 1st at the battery before you start work.http://www.ehow.com/how_5679567_replace-...

  • Charles Cooke Apr 01, 2014

    Oh boy. I'll try again here. The switch sound like the problem. It is not where you put the key in. The switch is a weird looking plastic box at the borro of the steeering column inside the vehicle. They are actuated with a rod that runs from the switch to the switch block at the bottom of the steering column. Typically they get brittle with ae and break. this then prevents one from selecting the pole positions of 'of, acc and run'. Once accessed at the bottom of the column they are usually not hard to change.Getting to the switch is the challenge as you must take the lowe portion of the dash off and unscrew the steering column shroud. The plastic block type wit engaes the rod that runs down the column and is actuated by the key and tumbler at te top. I suggest you go to an auto parts store and obtain a repair manual if you are going to do this yourself? If so disconect te negative cable at the battery before you start.

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  • Jeep Master
  • 2,620 Answers

Replace the ignition switch and ignition lock cylinder.

Posted on Apr 01, 2014

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