Question about 2002 Cadillac Deville

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Navigation disc error

Navigation system doesn't work but always says, "Please insert a MAP DVD." DVD player plays DVDs just fine, not that we've ever used it for that function, but tried it for diagnostics. Radio works. CDs play. Nav caution screen comes up as usual and we have to agree not to use the system while the car is moving. Have gotten a new map DVD from Cadillac, same problem. What could be causing the problem and what is the fix?

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SOURCE: Navigation system

if you are referring to the factory navigation, it does not play dvd's only navigation disks

Posted on Feb 03, 2009

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Overhead DVD player in 2008 Toyota Sienna does not show the picture. Sound works.


Hello, I hope this helps. If no change then you probably have a hardware/ wiring issue and the dvd player may need to come out. Please advise
1. Confirm the DVD RSE system is inoperative. (blank screen) 2. For vehicles with Toyota navigation system: Perform the following procedure to turn OFF the RSE Lock function. A. Press the INFO switch on the navigation unit. B. Press the "Screen Setting" touch button on the navigation display. C. Under the "Rear Lock" option, press the "OFF" touch button and then press "OK" in the upper right part of the display. D. Press the DVD switch on the RSE system (if a DVD is NOT already in the player, insert one) and confirm screen is ON and the system will play DVDs. 3. For vehicles without Toyota navigation system: Perform the following procedure to turn OFF the RSE Lock function. A. Push the Audio Control knob multiple times to cycle through the various options (Bass, Mid, Treble, etc.) until "REAR LOCK" is shown on the screen. B. Turn the Audio Control knob so the display says "OFF" next to "REAR LOCK". C. Press the DVD switch on the RSE (if a DVD is NOT already in the player, insert one) and confirm screen is ON and the system will play DVDs. 4. If the above procedure resolves the concern, explain the system operation to the customer.This procedure is described in the Audio/Video" section of the vehicle Owner's Manual. 5. If the above procedure does NOT resolve the concern, perform RSE diagnosis using the Technical Information System (TIS), 2006 model year applicable vehicle Repair Manual.

Jun 29, 2015 | 2008 Toyota Sienna

1 Answer

Buick enclave navigation disc not working


maybe the dvd lens broke. to be sure try it with a new dvd disc.

Nov 27, 2013 | Buick Enclave Cars & Trucks

1 Answer

2005 Mercury Mountaineer with DVD Entertainment System that will not read disk


The data on the DVD map disc ages at a rate of 15-20% per year. As the data ages, the functionality of the navigation system declines. Offering GM customers new navigation DVDs will ensure that the customers have the latest information for their system.

General Motors offered a Navigation Disc Update Program for alot model year vehicles. This program concluded on December 31, 2009. The DVD Navigation Update Program policy has changed and customers are no longer eligible for free annual updates, however, a navigation DVD update disc can be purchased for $199 (USD) + shipping.

If the navigation disc is needed for a warranty situation, the disc can be purchased for $120 (USD). The dealer must provide a VIN and RO# XXXXX qualify for the reduced price. The dealer must call the GM Navigation Disc Center, as this option is not available on the website.

The GM Navigation Disc Center launched on March 15, 2006. There are two ways to obtain an updated disc:
* Via the web through gmnavdisc.com
* GM Navigation Disc Center 1-877-628-3472

Technical Service Bulletins are sometimes generated to address specific navigation radio operational or performance issues. When a navigation radio bulletin is issued, it may contain instructions to utilize an advanced vehicle navigation (AVN) software update with a specific part number. GM dealers must order advanced vehicle navigation (AVN) software update discs as directed in the specific bulletin.

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Thank you for using FixYa, have a nice day.

Feb 13, 2012 | Cars & Trucks

1 Answer

Hi, I have a BMW 525D '06 My problem is that the navigator suddenly stop working - "Reading error. Please insert DVD" and I can not use the navigator. Often it occur after aprox one hour drive....


This SIB may apply to this issue:

SI B 65 24 07
Audio, Navigation, Monitors, Alarms, SRS August 2007
Technical Service

SUBJECT
CCC Navigation Map DVD not Detected


MODEL
E90, E91, E92, E93 (3 Series) with SA 609 (CCC Navigation)

E60, E61 (5 Series) with SA 609 (CCC Navigation)

E63, E64 (6 Series)

E70 (X5) with SA 609 (CCC Navigation)

Vehicles produced from 8/31/2006


SITUATION
When entering into the navigation system, the screen only displays "Please insert DVD", even though a DVD map is inserted in the drive.

CAUSE

Incorrect map DVD

CCC software or hardware error

PROCEDURE
On a customer complaint basis proceed as follows:

Always verify that the correct map DVD is used (identified by DVD-CCC). Try a known good map DVD and see if the problem is resolved.

Update the complete vehicle per SI B09 05 01 (Programming and Coding with Progman) Procedure B, using Progman 25.00.00 or higher.

If the fault is still present, replace the DVD drive. Refer to Repair Instructions RA 65 83 580

PARTS INFORMATION
Part Number
Description
Quantity

Refer to EPC
DVD drive
1

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.

Please refer to the latest KSD for all applicable labor operations and allowances.

If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.

Mar 07, 2011 | 2007 BMW M6 Convertible

1 Answer

I had the dvd player/radio /cd player replaced in my 2007 Yukon, the cd player would not read discs, the dealership ordered a new radio & now the dvd player reads disc region error & will not play...


If your using copies then some dvds wont read them even if the old one did, sometimes its a gamble if it reads or not, if your using a master then i would have them check it out, it may be bad or need programing, it funny because sometimes it will play a copy and sometimes not, thats what i've run into. hope this helps.

Aug 31, 2010 | GMC Yukon Cars & Trucks

1 Answer

Can't get the DVD player to wok in my 2006 Lexus GS300


Repair Procedure
1. Confirm the customer's complaint of DVD RSE system inoperative.
2. For vehicles with Lexus Navigation System, perform the following procedure to turn OFF the RSE Lock function:
A. Press the INFO button to display the "Information" screen on the navigation unit.
B. Press the "Screen Setting" touch button on the navigation display.
C. Under the "Rear Lock" option, press the "OFF" touch button and then press "OK" in the upper right part of the display.
D. Press the DVD switch on the RSE system, (If a DVD is NOT already in the player, insert one) and confirm screen is "ON" and the system will play DVD's.
3. For vehicles without Lexus Navigation System, perform the procedure to turn "OFF" the RSE Lock function.
A. Push the audio control knob multiple times to cycle through the various options (Bass, Mid, Treble, etc.) until "Rear Lock" is shown on the screen.
B. Turn the audio control knob so the display says "OFF" next to "REAR LOCK".
C. Press the DVD switch on the RSE (if a DVD is NOT already in the player, insert one.) and confirm screen is "ON" and the system will play DVDs.
4. If the above procedure resolves the concern, explain the system operation to the customer. This procedure is described in the "Audio/Video" section of the vehicle owner's manual.let me know lf this helps.

Jun 14, 2009 | 2006 Lexus GS

1 Answer

Navigation system


if you are referring to the factory navigation, it does not play dvd's only navigation disks

Jan 30, 2009 | 2004 Cadillac Escalade

1 Answer

Navigation system at Yukon xl 2008 does not read the map DVD


I shipped my 2006 Yukon Denali from USA to Saudi Arabia. When I to purchase the Middle East map DVD for the navigation system. GM Navigation answered me that they do not have the middle east DVD and I should contact the European branch. The dealer in Saudi Arabia is asking for $1200 for the disc and I know it is worth no more than $400. Could you please direct me to someone who sells the 06 Denali navigation map DVD? Thanks..

Dec 05, 2008 | 2007 GMC Yukon XL Denali

1 Answer

Nav system


Installing the DVD Map Disc Your dealer/retailer may have installed the map DVD. If the map DVD was not installed, do the following to load it:
Read the following steps completely.
  1. Turn the ignition on. The vehicle must be in P (Park) to perform this operation.
  2. Press (power) to turn the navigation system on.
  3. Press the NAV hard key.
  4. Touch the Insert Map Disc screen button. The screen opens to access the map DVD slot.
  5. Load the map DVD partway into the slot. The system pulls it in. The screen cannot be closed until a double beep is heard.
    Notice: Pressing directly on the navigation screen may cause damage. Repairs would not be covered by the vehicle's warranty. Do not press directly on the navigation screen.
  6. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.
  7. Set the search area. See "Setting the Search Area" earlier in this section.
Ejecting the DVD Map Disc The navigation portion of the system cannot be used if the DVD map disc is not loaded.
  1. Press the MENU key to enter the Menu options, then press the MENU key repeatedly until Nav is selected or touch the Nav screen button.
  2. Touch the Map Database Information screen button.
  3. Touch the Eject Map Disc screen button. The screen tilts, exposing the map DVD slot.
  4. Press the eject button, located next to the DVD map disc slot, and the disc ejects. Pull the disc out. The screen cannot be closed until a double beep is heard.
    Notice: Pressing directly on the navigation screen may cause damage. Repairs would not be covered by the vehicle's warranty. Do not press directly on the navigation screen.
  5. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.

Oct 07, 2008 | 2007 GMC Acadia SLE

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