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try another key.key could be worn or ignition switch keylock cylinder broken.its not cheap fix.dealership has to replace ignition switch new keylock cylinder ane reprogrammed new keys and ignition switch to the immobilizer module and ECM.
ignition keylock cylinder broke. you have to remove ignition switch and remove keylock cylinder and replace ignition switch keylock cylinder with new ignition key then you have to reset theft security system which dealership has to fix.
I experienced the exact problem with my 2001 DTS. The solution that worked for me is as follows: - spray some WD40 lubricant into the keylock - work the key in and out of the lock assembly several times - spray more WD40 lubricant into the keylock - continue to work the key in and out of the lock assembly - the key should eventually insert all the way into the lock and turn the lock assembly I hope this works for you.
REMOVE IGNITION SWITCH TORX HEAD MOUNTING SCREWS DEPRESS THE IGNITION SWITCH RETAINING TABS THEN DETACH THE SWITCH FROM THE STEERING WHEEL. BEFORE INSTALLING THE IGNITION SWITCH MAKE SURE THAT THE KEY IS IN THE ON POSITION AND THE ACTUATOR SHAFT IN THE KEY LOCK CYLINDER HOUSING IS IN THE ON POSITION. ALSO MAKE SURE SQUARE RECEPTACLE IN THE IGNITION SWITCH IS IN THE ON POSITION.THEN INSTALL THE IGNITION SWITCH. MAKE SURE THAT THE RETAINING TABS SNAP IN TO PLACE. TO REMOVE KEYLOCK CYLINDER.PUT THE KEY LOCK CYLINDER IN THE ON POSITION, DEPRESS THE KEY LOCK CYLINDER
Why are you taking out the old one. Check with any good locksmith. If your door key fits the ignition, you can easily remove a door lock cylinder and the locksmith can make you a new key!!! I'm pretty sure to remove your lock you need to turn it with the key in it (but you don't have one)
The mechanical portions may be jamming, my Volvo got so bad on this, that I had to remove the keylock rod from the driver side. Before going that far though, try spraying some lubricant on all of your lock's mechanical parts. If it's purely a mechanical problem, this will likely let your locks work correctly. However, if one of the rods is bent, or the keylock is severly damaged, this will also prevent your locks from working correctly. Bent rod+replace that rod or assembly. If it's the keylock, you will have to get a new one.