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If you are unable to insert the key it might be because the tumbler has been turned past the point of key release it happens a lot with worn ignition tumblers try turning the ignition tumbler forward as if to attempt to start it without the key then try to insert the key if that doesn't work try turning it the opposite direction when you get it inserted you need to replace the tumbler asap if anyone who entends on stealing your car the knowledge that you have reported is enough to raise eyebrows of anyone who has bad ententions! I hope that solves your problem?
Make sure the gear selector is fully in the park position. If it is not, you will not be able to turn the key to the position that locks the steering. This is by design, so that if someone has to turn the key off because of a runaway engine, they don't inadvertently lock the steering.