How can i cancel prime membership.... did not understand what it was
You don't say what your Prime Membership is for or how long ago you signed up for this...is it for your car where you pay a monthly fee to have routine maintenance done, such as rotating tires, changing your oil, checking your brakes, etc. at a discounted rate?
Go to the dealership or if you did this online, and provide them with a written letter stating you want to cancel this. They have to cancel, as long as you've notified them IN WRITING. It is your right as a consumer. There's no charge for this.
If they hassle you about this, tell them what you've said here...that you did not realize what it involved and want to cancel. Be firm. If they still give you a hard time, ask to speak to the dealership's manager or go higher...ask for the district manager's name and contact information.
You can also mention the BBB (Better Business Bureau) and see if that gives you results. Just mentioning this might prompt them to work with you. If not, then actually file a complaint with the BBB for your city/state and THEY will go back to the dealership to resolve this. No business that's reputable likes to have negative criticism leveled at them and will always work with you.
I might also add that going to your local TV station with a complaint about how the dealership has treated you may give you results too, but always use this as a LAST resort.
Hope this helps!
Aug 14, 2014 |
Cars & Trucks