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There is usually a "button" on the side of the headrest support... the rectangular plastic piece at the top of the seat where the headrest bars go into the seat itself. Hold that while pulling the headrest out.
Yep, its pretty easy, lower the screen down, your find 4 phillips screws, unscrew them, them the dvd will separate from the headrest. be careful not to tug on the wires too tight, push the button on the connectors to free them from the circuit board, label the white one goes on the left and red connector goes on the right. now you have the dvd free and can remove the screws on the back to free the cover on the front, the button should be stuck between there. have fun
I know five (5) people who purchased the 2009 or 2010 Expedition. All
100% of them have complaints of the headrest hurting their neck. I
know folks that won't even drive their new 2010 Expedition because it
hurts their necks, and the dealer won't take it back! If enough people
tell ford about the problem, erhaps Ford will post a Technical Service Bulletin (TSB)
to tell dealers how to fix the problem. It is possible to build safe
headrests that do not hurt necks during normal driving: just look at
the competition. The headrest is not the right equipment to sacrifice
comfort. Neck pain causes distraction and is a safety issue. Ford
should be as concerned about liability from wrecks caused by headrest
pian distractions as they are about the rear impact safety. Complain