I have a 2002 Explorer with 2 cigar lighters that do not work

Ash Receptacle Console Mounted
Removal

1. Remove beverage holder by carefully unsnapping front portion using a flat-blade screwdriver. Grasp beverage holder and unsnap from console panel (045A36) .
   
   

1. Open ash receptacle (30702) and move gearshift lever (7210) to 1 position.

1. Grasp console top panel (044D90) and pull rearward to unsnap from console center finish panel. Disconnect electrical connectors from cigar lighter socket and retainer (15055) and lamp assembly.

1. Remove console top panel from vehicle.
   
   

Installation

1. Follow removal procedure in reverse order.

Instrument Panel Mounted
Removal

1. Disconnect battery ground cable (14301) .

1. Open ash receptacle .

1. At RH rear of ash receptacle, disconnect electrical connectors to cigar lighter socket and retainer .

1. Depress locking tab on LH rear and RH rear corners of ash receptacle toward center and pull ash receptacle from instrument panel (04320) .

1. Unscrew retainer from socket and remove cigar lighter socket and retainer .

Installation

1. Follow removal procedure in reverse order.

check fuse and make lighter is clean

use a test light on cigar lighter, put probe in center of socket and the ground on outside of cigar socket or any other good ground. if power to socket, this will tell you if the cigar socket is bad and needs replaced. if it has power and lighter does not work, then its the heating element itself thats bad, the part that heats up! good-day !

If you are refering to the 40 Amp "CIGAR" fuse under the left rear seat, this is the "main" fuse for the lighters. There are 2 more in the engine compartment fuse block. They are marked "C/LTR 1" and C/LTR 2". They are both 20 Amp fuses.

Which fuse did you install, and was it good or bad?Are both sockets dead?That car uses 2 fuses , each power outlet has its own fuse. R CIGAR and CIGAR, Fuses 10 and 13 Sometimes there is a fuse built into the cigar lighter socket, If the fuses are good, that fuse in the socket might be bad. If it is indeed bad, you will need a new socket. If you have a test light you can check for power at the center of the socket, if you do have power, then the ground plug may be off.

Take wires out of cigaret lighter , then replace fuse , if fuse stays ok without cigaret lighter connected then something shortning lighter inside.

Check cigarette lighter fuse first,
If it is ok,
Use a test light,ground the clip end and remove the lighter,and probe the lighter socket with the test light.probe the center brass contact and see if the test light lights.If it does replace the lighter button.Be careful not to touch the center brass contact with the sides of the lighter socket.This Will blow a fuse!

yes or the socket itself

Look in your manual for the Power Distribution Box reference in Roadside Emergencies. It should be located under the hood on the driver's side. My 2002 Explorer has two power points on the center console and the 20A fuses in the Power Distribution Box for them are number 7 and number 9. They cost $3.99 each at AutoZone. The cigar lighter fuse under the dash is unrelated.