Question about 2004 Ford Freestar

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Passenger side--manual sliding door will not open

When trying to open with outside or inside door handle of the passenger side rear sliding door (manual nor power slide) will unlock and open just a fraction, but will not slide to open. the door seems to be on the track correctly it just will not slide to the rear to open. i cannot find anything in the ford manuals about this problem. can you help

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  • jerryrodgers May 28, 2009

    the door is the manual version and is not power operated.

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Has the door been serviced as in clean and lubricated tranck?A lot of power is not put to the opening or clsin mechanism for safety reasons

Posted on May 27, 2009

  • Ned C Cook
    Ned C Cook May 28, 2009

    Hi again,

    Sorry about the auto door mistake. Manual door . When released the door is suposed to pop ou out enough to clear the body and slide back. When the door latch releases the door, pull outward as the door springs out and pull backwards at the same time In a smoth motion. It will not slide back unless it is fully popped out. If it still won't slide back, then watching your fingers pull the edge at the rear end of the door to get it fully popped out and then slide it rearward.. You will see it is a lubrication problem. Put a little lithium grease at all the contact points and some in the track. and on the latch mechanism.. After working it awhile it will smoth out and almost open itself when you release the latch. I said almost, but you should need to help it pop out. Anymore problems, please let me know.

  • Ned C Cook
    Ned C Cook Jun 02, 2009

    No help, huh. That's because suggestions on issues like this hurt us when they don't work. I know this is a solution site and definte answers are needed and sought. This door lock issue is not a quick fix from the exterior and you access to the mechanism because more often than not, the linkakage ha come loose or apart. Even a locksnith can't help and unlike a door, you can't access the mechanism with a Slim Jim through the window sill.So, pon,ponder,ponder. Which I have done since my first suggestion, that didn't work. Is there a panel in the inside of the door that is not covered by upholstery? Even if it is, that panel is the only way I can think off to get to the kock/latch nechanism. Give me some of your ideas and maybe together we can come upp with something. I haven't dropped your problem . I just can't hit on a solution without damage. So, Keep in touch. I have a full understanding of the latch, but Our problem is accessing it. There is always the "go to the dealer and have them pull up the diagram of the assembly on microfish. But again that's not the problem. where are you located? city/state?

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I have not yet corrected the concern but have found the source. in this particular model the fuel door has a safety lock feature that keeps the door from opening when you are fill the fuel. I have found the lever broken on the switch now all i have to do is figure out how to replace it

Posted on Jan 23, 2010

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Did you find a solution? We now have same issue. A body shop told me that it is the safety latch that won't release and that I would have to visit a dealers shop to have it repaired. Trying to see if we can repair it for less of a cost. Thanks.

Posted on Jul 03, 2013

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