Question about 2004 Audi A4
I bought a 2004 Audi A4 in March of 2008. It was still under warranty at purchase with 26k miles. I had an early 45k service done in July of 08. This past week, the oil pressure light came on and the audi dealer is telling me it's "likely" oil sludge and that the pump needs to be replaced...for a cost of $2,800 USD. I'm disputing my responsibility to pay the repair costs. I have contacted an attorney and have also filed a complaint through the BBB. Audi customer service has stated that it's usually the Service Manager who is able to arrange what Audi will cover for these types of problems...that the SM will reach out to "his contacts to arrange an amount to cover." The SM stated so far that he is going to see if he can get Audi to cover half the cost based on my circumstances. I do not feel that is enough. Any advice?
2800.00 for an oil pump? Sounds expensive. Is it only for the pump or is other work involved? There are hoses that deteriorate that have to be replaced and an engine flush that usually goes with that repair. Also your engine may have to be replaced if there is bearing damage to the camshafts or crankshaft. This is a common problem with 1.8T's. You are not the original owner,so are you repairing the car from the selling dealer? It make a difference when your trying to get assistance. You also must have proof that all services were completed, preferably by a dealer. If you have all that and still only offer half take it and be happy!
Posted on May 27, 2009
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Posted on Jan 02, 2017
well do you have documentation that you changed the oil every 4 thousand miles or less? If you do the the dealer should cover the expenses. If you did not do the oil changes as required or do not have the proof then the dealer is being more than fair as the failure would be because of your lack of maintenance.
Posted on May 27, 2009
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