I bought a 2004 Audi A4 in March of 2008. It was still under warranty at purchase with 26k miles. I had an early 45k service done in July of 08. This past week, the oil pressure light came on and the audi dealer is telling me it's "likely" oil sludge and that the pump needs to be replaced...for a cost of $2,800 USD. I'm disputing my responsibility to pay the repair costs. I have contacted an attorney and have also filed a complaint through the BBB. Audi customer service has stated that it's usually the Service Manager who is able to arrange what Audi will cover for these types of problems...that the SM will reach out to "his contacts to arrange an amount to cover." The SM stated so far that he is going to see if he can get Audi to cover half the cost based on my circumstances. I do not feel that is enough. Any advice?
Well do you have documentation that you changed the oil every 4 thousand miles or less? If you do the the dealer should cover the expenses. If you did not do the oil changes as required or do not have the proof then the dealer is being more than fair as the failure would be because of your lack of maintenance.
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www.consumeraffairs.com > Automotive > Auto Manufacturers
Rating: 2.3 - 18 votes
I love my car but I will NEVER EVER purchase another Cadillac Escalade again. ... I own a 2004 EXT and the trans. had to be replaced within 60K miles (10K miles ... After replacing all the above at 113,385 miles no other problems as of now. .... I bought a pre-owned 2008 Cadillac Escalade ESV under warranty and had ...
Not to bad. Outback is a good vehicle. With so many miles and it only being a 2008 I am inclined to think this was a highway traveled vehicle more than in town. This is good because highway miles is far better on a vehicle than in town miles. Some maintenance you need to either confirm has been done or inspected to see if it needs to be done. May also have some warranty with it to but warranties often do not cover preventative maintenance.
Transmission flush - 20,000 miles
Transmission Filter - 50,000 miles
Radiator flush. - 30,000 miles
Air filter. - As needed.
Oil change. - 3 months or 3,000 miles - usually right away with new vehicle.
2800.00 for an oil pump? Sounds expensive. Is it only for the pump or is other work involved? There are hoses that deteriorate that have to be replaced and an engine flush that usually goes with that repair. Also your engine may have to be replaced if there is bearing damage to the camshafts or crankshaft. This is a common problem with 1.8T's. You are not the original owner,so are you repairing the car from the selling dealer? It make a difference when your trying to get assistance. You also must have proof that all services were completed, preferably by a dealer. If you have all that and still only offer half take it and be happy!
Absolutely - the 1.8T engine is known for sludging issues. If they diagnosed oil sludge then your engine is covered no matter the mileage. The oil sludge builds up in the 1.8T no matter how well cared for it is, and the sludge can block the oil pickup screen on the oil pump (it's an extremely fine mesh), causing oil starvation and taking out the engine in the process.
Go to www.audiforums.com and do a search there for "oil sludge" and the information will come up. You can learn all about it there. But if your engine has the sludging, and you have receipts proving the oil was changed at the proper intervals, you will get a new engine free of charge - one of the members there is an Audi technician and I remember him posting that he'd changed out a 180k mile engine under warranty due to sludge.
I spoke with the Saab dealer whom sold me the springs last March, he told me there is an ongoing problem with many owners having to change springs, I have bought 2 x new springs and had them fitted total costs incl repair of damaged tyre £450, I will not be as originally planning purchasing another Saab, after sales are poor and excuses unacceptable when requested they honour warranty.
go to scottykilmer.com - i use this guy a lot - you just have to sign in - first name only! or whatever you want to call yourself. it is 100 percent free and he is an expert on all cars - you can expect an answer within an hour or so! this guy knows more than one person should know - trust me - no fee for free info? cant go wrong
The oil light should come on when the car stalls, this is normal. The stalling isn't, do u have a warranty thru the dealer u purchased it from? Most have at least a 30 day warranty. A 2004 should have included some type of warranty. U should bring it back, and they should correct the problem at no charge if u recently purchased it, and there is some sort of guarantee. Let me know if there is.