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I had the same problem. Bad design. The best way to open it is to use lots of force in an upward motion on the release button while holding the lid down. I stopped shutting mine all the way to avoid having to do this. If yours is like mine, you can close it to the point just before it latches, and it will stay shut.
Sometimes the lid, where it catches the latch, will bend slightly causing it to not latch fully. You may try to see what catches and try to lightly bend it some.
Also check the latch to see if its stuck a bit.
Solved it. Found a small shank screwdriver that fitted into the opening with a little bending of the plastic frame. managed to replace it with a new one without trouble. No further help needed. dave
quite easy in fact just grab the plastic behind the control box and pull straight up the plastic will detach easily lift it up a little bit and you can now slide your fingers behind the lid cover.
I bought some grease and sprayed all the trunk latch pieces but then I found out the problem. On the bottom part of the latch [not the lid but the attached part] there is a spring that has a rubber pad that has to be compressed when the lid closes to completely latch. I noticed the side of the latch on the trunk lid had scratches from the latch slipping past the rubber pad on the spring. The solution was easy. I took a screw driver and wedged the padded area so it would make direct contact and now it latches just fine.
I have the exact same thing happen with my 03 silverado. I beat it open and then took out the plastic molded part the latch is in and noticed there's a little white plastic cylinder that fell out, but I don't know where it goes to fix it..... damm it....
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