Question about 2004 GMC Envoy

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Cluster panel acting sporatic

We just purchased a 2004 GMC Envoy XUV with very low miles. The instrument panel seems to be sporatic with trouble lights staying on. Our son also recently purchased the same and had the same trouble. Does there happen to be a known problem with these? and if so, can we get GMC to own-up to replacing it? We were given a price of approx. $600 by a mechanic to "trade out" ours with a new or refurbished one. thank you for your time, gail from Ohio

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  • garjross May 20, 2009

    Usually the lights that stay on the most are the ABS & airbag, but every once in awhile ALL the lights on the entire instrument panel stay on....thanks for the info though.

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Is it ALL of the gauges? My wife's 2005 Envoy Denali had a problem with the gas gauge sending unit (in the tank) that made the gauge act erratic. Also, the check engine light would stay on alot. If it is all the gauges, then it may well be the dash unit. Hope that helps some.

Posted on May 19, 2009

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There is a Recall for the cluster, we own two 2004 ENvoys and both were changed at the dealer. They were replaced with new ones that same day. (make sure you call your dealer ahead of time and let them know there is a recall for the cluster)

Posted on Jun 05, 2009

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I have a 04 gmc envoy xuv unknown driver message no security light will not start battery was bad got new one tryed passlock reset stills say unknown driver no start


It's a short in the instrument cluster.
I had the same problem with my 2004 XUV.
It started in early December of 2007.
Intermittent manifestations, than more persistent.
Took it to the GMC Dealer --
Of course, the Truck wouldn't do it's tricks for the Tech.
They replaced the ignition switch and sent me home.
It got progressively worse.
I waited until I was sure it would do it for the tech.
Took it back in to GMC Dealer--
It's a short in the instrument cluster.
They needed to replace the entire cluster.
I bought an extended warranty when I bought the truck.
The warranty is still in effect --
So I only had to pay the $100 deductible.
No Idea what it might cost otherwise.

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The stepper motors for those indicators are bad, it is common problem. The cluster can be repaired if you are handy with a soldering iron or you can send it out for repair, check for vendors on Ebay. The stepper motors are available on Ebay as well.

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