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Carefully use a butterknife to remove the discs. I just did this tonight. I stuck the butter knife under the bottom disc and applied pressure, while slightly tilting the jagged part of the knife down. I managed to remove them without scratching the discs.
Mostly The cd is jammed between the laser sensor and the cd rotator.Try removing the audio player and reseting the whole device if possible.Or if you have sufficient technical know how.Open the player try to manually open the disc tray.and remove thedisc.This can happen even if the disc is broken inside the player.