Question about 2001 Ford Focus

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Ford (Visteon) vnr 9000 display failure

Ford Mondeo (Visteon) vnr 9000 display failure. Possibly caused by incorrect nav cd (firmware loaded?) Any ideas on how to fix this?
Removing from car for a few days did not help. Possibly the CD drive is broken, it does not play music CD's anymore. Could this be a firmware issue? The car is a 2002 Ford Mondeo (not a Focus).

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