2005 Mercury Mountaineer with DVD Entertainment System that will not read disk
The data on the DVD map disc ages at a rate of 15-20% per year. As the data ages, the functionality of the navigation system declines. Offering GM customers new navigation DVDs will ensure that the customers have the latest information for their system.
General Motors offered a Navigation Disc Update Program for alot model year vehicles. This program concluded on December 31, 2009. The DVD Navigation Update Program policy has changed and customers are no longer eligible for free annual updates, however, a navigation DVD update disc can be purchased for $199 (USD) + shipping.
If the navigation disc is needed for a warranty situation, the disc can be purchased for $120 (USD). The dealer must provide a VIN and RO# XXXXX qualify for the reduced price. The dealer must call the GM Navigation Disc Center, as this option is not available on the website.
The GM Navigation Disc Center launched on March 15, 2006. There are two ways to obtain an updated disc:
* Via the web through gmnavdisc.com
* GM Navigation Disc Center 1-877-628-3472
Technical Service Bulletins are sometimes generated to address specific
navigation radio operational or performance issues. When a navigation
radio bulletin is issued, it may contain instructions to utilize an
advanced vehicle navigation (AVN) software update with a specific part
number. GM dealers must order advanced vehicle navigation (AVN) software
update discs as directed in the specific bulletin.
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Feb 13, 2012 |
Cars & Trucks