I have a 2009 ford focus, and the steering wheel radio controls won't work. The voice commands and cruise controls still work though. Have tried replacing radio but still won't work. Any ideas?

SOURCE: Cruise Control, Steering Wheel Radio Buttons, Overhead Console

it sounds like you got 2 problems...the cruise and radio buttons sound like a bad clockspring......the overhead console problem sounds like a bad ambient temp sensor located behind the grill. if it is too cold out the ac will not run

SOURCE: Horn, cruise control, and radio controls on steering wheel do not work ?

The clockspring behind the steering wheel is possibly defective or unplugged. It is the one and only component that all of your symptoms have in common.

SOURCE: The cruise control in my 2005 Ford Freestar just

clock spring in the steering column is my guess. They are delicate and have to do with anything in the steering wheel like airbag, horn, or anything that is operated by buttons on the wheel. These wires have to turn constantly with the steering wheel and the "clock spring" goes bad often enough

ZJ Limited

• 17989 Answers
• Posted on Aug 19, 2009

SOURCE: Replacing a Cruise Control Switch

Ford Taurus/Sable 1996-1999 Repair Guide
Steering Wheel
Removal & Instalation



Fig. 1: Remove the access covers for the air bag module retaining bolts



Fig. 2: Remove the air bag retaining bolts and...



Fig. 3: Carefully remove the air bag from the steering wheel to access the wiring connectors



Fig. 4: Detach the connectors...



Fig. 5: ... from the air bag module



Fig. 6: Remove the center bolt from the steering wheel



Fig. 7: Install a suitable puller and tighten the forcing screw to...



Fig. 8: ... remove the steering wheel

CONTINUE...