Question about Ford PUMA
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Posted on Jan 02, 2017
I had the same problem. I was able to get the back window open.
I took the the 4 screws off that are on top of the inside of the door (where the tailgate window latch is).
Got a metal coat hanger. straightened it and made a hook at one end.
carefully pushed the plastic part of the tailgate towards the inside
slid the coat hanger straight down (to the level of the tailgate key/handle) to catch the door latch from the inside and pulled up.
that will get the tailgate open.
then you need to take the rest of the screws out of the lower part of the tailgate to get at the latch assembly. Carefully take the plastic off.
(you will need to take the nice black insulation stuff off the metal part of the door carefully so you can replace it and tape it up if necessary after fixing the latch.)
peel the insulation off the metal part of the door, you will see the assembly rod has come off the latch and will need putting back in place and a little sqweeze to stay on.
really bad design I guess, but since I fixed it at 140000, I haven't had any trouble with it at 166000.
Posted on Apr 05, 2009
The problem is most likely a damper door actuator that has a stripped gear. I replaced mine in my Explorer and it appears to be a common problem. To replace it you must remove the side panel which is held in by the door seals and spring clips. This will expose the rear a/c unit. Then you must remove the bolts securing the a/c housing to allow you to pull the housing away from the fender to get access to the actuator. The actuator is bolted on and will require a small socket to remove it. You can hear and feel the actuator thumping to determine which one it is. When replaced, the actuator shaft must be aligned with the damper door which is inside the housing. The part number for mine was YL5Z*19E616*AA and lists for $68.18 at the Ford dealer. I found it later online for $35.
Posted on Jun 04, 2009
Slide the plastic cover off the tailgate ******** the passenger side to reveal a 10mm bolt.
Remove the bolt and the strap/
Using a flat prying instrument, remove the center trim section one the inside of the tailgate above the window.
Grab the top edges of the side trim sections on the inside of the tailgate and pull down to remove.
Using a flat instrument, pry at the bottom edge of the tailgate main trim panel, it is held on with about 12 plastic pop-in fasteners so it will take several 'pops' before it is released.
Behind that there is a metal access cover the width of the tailgate, held on by ~5x pop in fasteners and ~10x 10 mm bolts. Remove the bolts and pop the panel loose, it will hang by the wiring so support it while you do your camera work :)
The license plate trim panel, should you need to remove it, requires remoaval of the license plate.
Then remove ~3x 10mm bolts from the top of the panel, accessed from the inside.
Using long needle nose pliers compress the pop-fasteners holding the lower corners of the license plate trim panel on, being careful not to let it drop and slide down the vehicle, scratching the paint :)
Posted on Sep 20, 2009
Testimonial: "Very helpful. thanks"
Remove the 2 bolts from handle, #2 from picture. Remove 2 screws from either side of door pane(#4) now just the clips hold it on, pull panel off at one corner and work your way around until its completely removed.
Thank you and good luck,
Posted on Jun 03, 2010
Remove your tag bolts and remove the cover by pulling easy as not to break the tabs. The tag lights can but do not have to come out. At this point you can access the handle. You will find that the handle has a plastic arm that trips the latch by pulling a cable it will be broken. To open the door just pull on the cable. Once I open the door I removed the inside door panel and a metal cover which has about 8 10mm bolts it gives you more room to work.
Posted on Dec 20, 2010
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