My remote key fob stopped working after i dropped it in water. The door locks don't open with the key , they seem to be jammed. The passenger side door unlocked a few times with the key after jiggling it a bit but after a few days it won't open either. I bought a new key fob for cheap and now want to program it. Per the instructions i'm supposed to turn the ignition from off to run 8 times and it goes into "program" mode which is indicated by door locks recycling. But this does not happen in my car even after i turn it 8 times. What do i do now?

Take a close look at the wiring and connections at the drivers door switch.

Found this wiring diagram for lift gate, if that is what we're talking about? Not only check the fuses, check fuse circuit for voltage. Use a testlite.

probably the FOB, just because other functions work does not mean that the lock/unlock will work. This is the most used function and the one that goes first.

SO DOES THE METAL KEY WORK OR NOT?

If the electonics magic fails , this is first., right?

just passenger door?

so locks can jam, and can be very hard to fix.

object stuck there, (closing door with junk in hands)

also playing with latch, by kids can trip it into an illegal mode.

first get it closed, 100% is it.

then use the key, if that don\'t work it needs service.

the key is for emerancies, say baby stuck in car, so..... use it.

Check wiring. Seems some wires are crossed.

get remote checked wires might need re soldering or replace remote with new one. Cheapest place to purchase one is at a key cutting place or lock retailer.

Hi

it could be a number of things stopping it from opening. I cant offer a definate solution but I have some things for you to try.
Firstly get some one to push the car door inwards that is closed position while you press the remote fob on and off, continously trying to push the door and pull the handle if that makes sense, lean in against the door with the door handle in the open/up position, at times the mechanisim within the door can jam up and often putting pressure either way on the door while trying to open and suing the remote can free it off. the thing with these cars and a lot of modern cars is they have "dead locks" which means the car will seal the door completely thinking someone is stealing it. so even the remote fob has trouble at times.

The metal circle thing on the door is where the lock would be if it had one, you should be able to pop that metal cap off to expose the mechanism behind it, howver some of these are blank behind them so you would have to pop it off to see.

Do you have a red key with the car? if so then put this in the ignition to the on postion but not running, then press the remote fob, again this can free the dead lock. failing all these things it could be a failed mechanism, if this happens then it is troublesome to open the door at all, you would have to remove the trim of the inside of the door which is not easy with the door closed, once you dop get it off you can slide you hand in the gap and pull the release rod to open the door.

Hope this helps, I would recommend though if your not savvy with cars to have a garage open the door if you have to remove the trim that is.

Regards and good luck
Dan

We have the EXACT same problem. Can anybody help with this?

will your passenger door open with the key and is it just one side that your windows are not working or both. if its just one side it might be your regulator motor in the door thats not working if its both it might be your central locking pump usually in the boot. however if both of them are working fine it could be that your key needs reprogrammed however i think the 1st 2 are more likely to be the problem.