Question about 1997 Ford Explorer AWD
There is a relay in the instrument panel relay module #4 for the windows, It's underneath the dash on the drivers side. Position yourself in such a way that you can see directly up underneath the dash - a flashlight would probably be helpful as well. There's a black plastic box up in there that contains the relays. It's a little to the right of where the steering wheel is located. It's up in there a little ways too - from the bottom of the plastic panel below the steering wheel up to where the relay box is, it's probably a good 6 to 12 inches. The box has a tab on one end - press the tab in, or pull it, I don't remember - and the top of the box will come off to expose the relays inside it. The relay for the accessory delay and windows is the larger square relay. You can purchase a replacement one from NAPA for somewhere between 5 and 10 dollars I believe.
There is another thing you should look in to also if the relay's are ok. The power windows, along with the moonroof and Torque On Demand relay, are on the Accy Delay Relay. The Accy Delay Relay is fed power by the Battery Saver Relay and controlled by Generic Electronic Module (GEM).
On a 97 Ex the GEM provides the ground to the voltage coming from the window switches, Pin 3 grounds the window down tan/light blue wire & pin 4 grounds window up on white/black. If you can verify that you have voltage on these wires the Gem module is the culprit. On the 97 there are 4 of these idiot/PITA GEM modules behind the center of the dash & about midway up in the dash. On a 97 the one you would want has 18 pins & 2 of the wires going to it would of course be the tan/light blue & white/black & the GEM might be marked C283. Maybe you could pull the GEM out & have it tested by your friendly neighborhood Ford dealer, or better yet by an auto electric shop.
Good luck and hope this helps, if you need more help on to checking the GEM your self let me know.
Posted on Apr 23, 2009
There is no power window relay what kind of problem are you having
Posted on Apr 23, 2009
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Posted on Jan 02, 2017
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