Its 1 of 2 things.
1: wrong mirror.
2: or not reading the FSM.
it may be the mirror , needs to be totally dismantled.
and with no photos posted, this is impossible to tell.
wing?
SOURCE: freelander 2 wing mirror glass fitting instuctions
if you get he mirror they should come with it
SOURCE: replacing the wing mirror on an audi A4
TO FIT A NEW MIRROR FIRST CONNECT THE WIRING PLUGS THEN ENSURE THE FRICTION PIN ON THE BACK OF MIRROR ENGAGES IN THE SLOT (OUTER EDGE OF MIRROR) PRESS FIRMLY AT THE CENTRE OF THE MIRROR TO ENGAGE THE RETAINING CLIP....IF YOU NEED TO REMOVE MIRROR INSERT A FLAT TOOL BEHIND THE LOWER EDGE AND LEVER IT FROM THE CLIPS.. HOPE I WAS OF SOME HELP TO YOU...
SOURCE: somone broke my mirror glass on the driversside
smash out old mirror glass being careful not to scratch the side of your car put a couple of dobs of silicone behind it and it should just clip in if it doesnt clip in easily dont force it as it will crack just take it to your local glass company and they will be able to fit it for you
SOURCE: 2008 Ford Fusion Wing Mirror Replacement
I checked Ford Focus mirror replacement and it seems to be the same. This is for the manual, unheated mirror.
Remove the mirror cover inside the door - slide a screwdriver behind the cover and pry loose carefully.
Remove the single 10mm bolt and the mirror comes free.
NB. Do not drop the bolt into the door.
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