Question about 1999 Ford F250 Regular Cab

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Egr cooler mine went out 3 months ago before my warrinty was up after my warrinty was up it happened again and now tthey will cover egr but not the oil cooler, they said when they did the egr cooler 3 months ago that ford didnt recomend oil cooler replaced noe they want to charge me $600 i told them it was not fair. whats ur thoughts how to handle this

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  • ractive1 Apr 15, 2009

    im waiting for the service manager to call me but they have my truck, should i go ahead and pay on credit card and dispute it so i can get my truck back?

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They should have replaced it right then. They know that it should be replaced if the EGR valve itself goes bad. They are trained in this and know what they are supposed to do. Tell them if they do not repair it right like they should hae 3 months ago you will go to the BBB and so on to get things right..

Posted on Apr 15, 2009

  • Jeremy Reddick
    Jeremy Reddick Apr 15, 2009

    Yes I would if you keep the truck there then report to the BBB you really have no idea what might happen with your truck. Some places may tamper with it. In the long run you should be able to recover your money and also a mark on there report will keep people from going there and not getting ripped off either

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