Question about 2003 Volkswagen Jetta TDI

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I bought a used 2003 Jetta for my daughter with only 12,000 miles on it. The Monsoon radio suddenly stopped working. The display shows FM 88.1 (the radio staion) but there is no sound and the radio is frozen, meaning none of the channel, AM, FM bass, treble etc buttons work. If you raise the sound, you see the bar increasing the sound, but again nothing comes out. If you put in a cd, the display shows the cd is playing, but the cd control buttons are completely ineffective. I disconnected the battery to try to put the radio in Safe mode and then reset it, but apparenly the disconnect power anti-theft only works if the radio is put into another car. Any suggestios would be greatly appreciated. The warrenty is expired and if there is no fix for this I'll just buy an after-market radio and have it installed. Thanks.

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  • rosyq24 May 09, 2009

    Wow, my radio is doing the exact same thing!!!!!!!!!

  • Anonymous May 12, 2009

    2003 Jetta w/Monsoon radio. Radio has no sound, station buttons are unresponsive. Radio appears frozen.

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May just be the wiring of the car or maybe something is loose or became disconnected. If the radio has been removed then that's an easy problem to get. It may also be the anti-theft system. Some vehicles can be very difficult to install a stereo system or any other add-on because of the way it's wired for the anti-theft.
I have also heard that some of the Jettas had wiring problems that were hard to trace. I know someone who had one that was an early 2000 model.
Try to find out if there were any recalls about that, but I would probably just get another one installed at some place that's experienced with radio installations because they would know how to wire these thing in. Hope this helps

Posted on Apr 13, 2009

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Seems to be a common problem:
http://newbeetle.org/forums/car-audio/47902-complete-guide-factory-audio-systems.html
Hope this helps they seem to know their stuff and there is a complete pdf manual for Moonsoon but I would hazard a guess and say you may well need a new one or aftermarket one soon

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My radio only works for a short distance then goes staticky, also can't set the time


the operator guide in the glove box , covers time set.
all radios do that.
and if not normal, the antenna is broken or fell off the rear of radio.

if got static switch to FM ,
many AM stations, broadcase to am and fm same content.
so use FM. its static free. (by design) but does fade sooner.
you can in fact hear AM station 12,000 miles away it night
called super stations, 50,000 watt stations. ive done this many time.

did you try another car, in same spot , and same station?
are you in under ground parking?

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10-YEAR/100,000-MILE POWERTRAIN PROTECTION Covers repair or replacement of powertrain components (i.e., selected engine and transmission/transaxle components), originally manufactured or installed by Hyundai that are defective in material or factory workmanship, under normal use and maintenance. Coverage applies to original owner only, effective with 2004 model year and newer model year vehicles. On 1999-2003 model years, coverage applies to original owner and immediate family members (i.e., wife, husband, daughter, son, stepdaughter, stepson).

Second and/or subsequent owners have powertrain components coverage under the 5-Year/60,000-Mile New Vehicle Limited Warranty. Excludes coverage for vehicles in commercial use (e.g. taxi, route delivery, delivery service, rental, etc.).

5-YEAR/60,000-MILE NEW VEHICLE LIMITED WARRANTY Covers repair or replacement of any component manufactured or originally installed by Hyundai that is defective in material or factory workmanship, under normal use and maintenance.

The following components are covered for time and mileage limits indicated:
• Radio and audio systems (i.e., radio, compact disc player, DVD player, navigation system, and Bluetooth®): 3 years/36,000 miles
• Paint: 3 years/36,000 miles
• Battery: 3 years/unlimited miles (100% covered 2 years/unlimited miles; after 2 years and within 3 years, 25% cost of battery and 100% labor cost covered)
• Air conditioner refrigerant charge: 1 year/unlimited miles
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1 Answer

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10-YEAR/100,000-MILE POWERTRAIN PROTECTION Covers repair or replacement of powertrain components (i.e., selected engine and transmission/transaxle components), originally manufactured or installed by Hyundai that are defective in material or factory workmanship, under normal use and maintenance. Coverage applies to original owner only, effective with 2004 model year and newer model year vehicles. On 1999-2003 model years, coverage applies to original owner and immediate family members (i.e., wife, husband, daughter, son, stepdaughter, stepson).
Second and/or subsequent owners have powertrain components coverage under the 5-Year/60,000-Mile New Vehicle Limited Warranty. Excludes coverage for vehicles in commercial use (e.g. taxi, route delivery, delivery service, rental, etc.).
5-YEAR/60,000-MILE NEW VEHICLE LIMITED WARRANTY Covers repair or replacement of any component manufactured or originally installed by Hyundai that is defective in material or factory workmanship, under normal use and maintenance.
The following components are covered for time and mileage limits indicated:
• Radio and audio systems (i.e., radio, compact disc player, DVD player, navigation system, and Bluetooth®): 3 years/36,000 miles
• Paint: 3 years/36,000 miles
• Battery: 3 years/unlimited miles (100% covered 2 years/unlimited miles; after 2 years and within 3 years, 25% cost of battery and 100% labor cost covered)
• Air conditioner refrigerant charge: 1 year/unlimited miles
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1 Answer

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Your Volkswagen has a known problem with the radio - many people have a similar issue. There is a problem is the antenna base, which corrodes due to weather exposure, and leads to poor/intermittent radio reception. The solution is replacement of the antenna base - a job that can be done by home mechanics (the parts cost under $20), or by a mechanic.

However, the fact that you are also having problems with the CD might hint a larger problems with your stereo system. Have you tried different CDs in the deck? Try with a few different unscratched, store bought CDs (ie, not CD-Rs) and see if you can isolate the problem to the radio.

Info on how to repair the antenna base and a source for parts:

http://forums.generationdub.com/showthread.php?t=16270

http://motors.shop.ebay.com/__?_from=R40&_trksid=m39&_nkw=antenna+base+vw

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1 Answer

Poor radio reception


Chk. for a poor connection wear entenna plugs into radio, it could have corrosion or it could just be loose.

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1 Answer

The monsoon system in my 2002 VW Jetta stopped working completely


Pull fuse 14 and reinsert.

There is also an inline fuse in back of the radio itself.

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1 Answer

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I bought a used 2003 Jetta for my daughter with only 12,000 miles on it. The Monsoon radio suddenly stopped working. The display shows FM 88.1 (the radio staion) but there is no sound and the radio is...


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