While having someone pull release, trying banging with palm of hand on front of hood near latch, it may just release. If that fails, try getting a small pair of pliers or vice grips on cable behind lever you pull to open, and trying pulling cable more, that way. There should be a way to adjust /tighten cable once you get it open and look at latch where cable is attached. Lubricate mechanism as well once open.
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