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The most common cause of this problem is that the drivers seat heater grid is open or burned out. That is based on 25 years as a Ford dealer technician.
you have a couple of problems first of all your drivers sd=ide heated heat pad is probably faulty, for your heating problem you may have to get the hvac doors recalibrated.
The body control module in this vehicle sees a short in the seat heater system. These vehiucles are typical of the heater wiring shorting out. When you try to use the bad heater the computer shuts off all the heaters.
yes the relay is on the left side of the fuse box it is about the size of a bottle cap and should be a blue or gray color it is a stocked part at most auto parts stores and a cheap about $10.00 two minute fix.
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