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Sounds like the activator rod that goes from the door Handle to the latch is disconnected. You will have to get the door open to repair it and a good mechanic or tow truck driver can use a slim Jim kit to get the latch to release and then you can pull the door panel and find the problem.
The title suggest the door won't unlock unless the remote is used but during the summer it was the inverse. If while inside the car the doors will not lock or unlock from the door but will from the remote then you have a faulty switch.If while outside the car the key turns while in the lock but the door won't lock or unlock then the linkage at the end of the lock is faulty. You'll need to remove the door inside plate to check this.
anit theft is activated. It should deactivate if you close all doors and hood and open with key or fob from outside of truck.
You must have opened a door by reaching inside and opening the door when it was locked. Once locked, it msut be unlocked with key or fob so the ouside lock sensor will tell the module it was unlocked porperly. Or, you have a bad door lock sensor switch.
The outside door handle spring is broke ,or the latch spring is broke. The only way to tell is remove the door panel and inspect the rod from the handle to latch. Look for broken spring on handle. I have installed an external spring from the handle rod to latch to keep the rod in the full up position.