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Did you recheck the water level at the radiator filler cap after the engine was at normal temperature (ie after about 15 mins idling with heater control on full and fan on Low) because it sounds like there is an air lock in the system. Air lock should clear after thermostat starts to open. This is indicated by the top radiator hose becoming hot to touch.
did you guys flush the coolant system and make sure there wasnt any corosine in the radiator, plus on some of those models you have to make sure that all of the air bubbles are out of the system or it get almost like vapor locked and the water wont flow throught the system,, also check the heater core try by passing it and running the motor you might have a plugged heater core also ,,,
they probably had to disconnect the a/c condenser to remove old radiator and failed to reconnect it when the new one was installed. a/c won't work without it. i would make it their problem, it's not your fault. if they also caused your system to lose freon charge they should make that right too. the condenser is a little flat thing in front of the radiator, sort of looks like a radiator itself. refrigerant lines will run from compressor (it's a round belt driven thing mounted to front of engine) to condenser. they either didn't hook it up back up or somehow damaged it is my guess. hope that helps
first check for an air pocket in the system and what I mean by this is let the car get up to temp and put coolant in the overflow bottle until it gets to the HOT line mark and it is very possible your thermostat is sticking because you had to drain the coolant to change the radiator