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Hi This can happen due to 2 reasons 1.There is a block in the inlet pipe located inside the water reservoir. In this case disconnect the wires and the tubing and give it a good wash with a hose. Check the pipes by blowing hard. If water/air is coming out the nozzle then the tubs are fine. 2.If the motor pump is not working or is under performing the same problem occurs. In this case you have to replace the motor. Regards.
The bearings in the water pump are shot. This is why your pulley is shaking and screeching. If you are not careful it will lock down and break the serp belt and will run extremely hot, enough to warp the head and internal engine failure. Get this repaired quickly. The bolts don't have anything to do with the bearings gone.
The pipe that caries the water come off the connector under the wheel arch, you have to take the wheel off on the side of the water reservoir and the protective lining. Apply a bit of super glue to it, it's not very difficult to do.
Sounds like an earthing problem if you have already checked the relay and fuses. although if they are both controlled by the same stick on the steering wheel it may be lose or have packed up completely. Like you say its strange both are not working.
Start at the route of the wiring to the wipers and trace it all the way until you find the fault if its not the stalk!