Question about 1997 Ford Explorer AWD
I have a XLT V8 Ford Explorer with only 110,000Km on the clock. It has had all the regular services when required. When I had a milky oil cap and loss of power and after ringing the customer service rep I took it into a ford dealership after they said a service will fix the problem and the cost of this service is $450. It ended up costing me $1000 on pick up on this service. 2 weeks later same problem. Milky inside oil cap and loss of power. In for another service. At this point Service department saying they have fixed problem fixed yet again. They said they did a number of tests with cleaning out pipes and other things I don't understand and also replaced it with new thermastat. It cost me another $2,500 on picking up from service department. Next 3 weeks later we are driving to the farm for the weekend. Just as we arrived to our destination. Low and behold same thing again. Reduced engine power and again milky oil cap when checked. We got it towed upto a local machanic and he said there might be a blown head gasket. after some tests he said oil pressure was o.k but anothe to get home and straight back into a machanic to look at it some more. Reckons these guys at Titan Ford-Sydney Australia were ripping me off. I booked it back into see what was wrong. They came back and said Cracked Raditor and needed to replace oil cooler system. It cost me another $3050. Before going down this road again I asked the service department should I trade this in or will this deffiently fix the problem. They said it will fix the problem once and for all. Paid the $3050 on completion and on pick up of Explorer. 4 weeks later same thing again I now was mad as hell I rang them up and left it with them for a week. Came back and said the head gasket number 2 was showing a fault and stripped it down and machined both heads. They wantede to charge me another $3000 and I said you take care of this. Long story short I have since taken it in 4 more times for the same thing. 9 months on they are now telling me the ENGINE BLOCK is cracked and it will cost $8200 to get a second hand one and it is my cost? The specialists have said the problem has been there from day one. So I would like to know my rights and who should be paying for this replacement cracked block to be replaced and fixed?
I hate to tell you mate, but i would have never taken it to a dealer to start with, unless it was under warenty. Now that being said, I would guess your only recourse here would be to start writing letters to ford, and see what happens, if that don't work maybe try to get the media involved, if there is one thing the big 3 don't need right now is bad press. Of course i don't know the laws were your at, but in the states we have whats called the lemon law. You could always put a big sign on it with the dealers name on it saying i got riped off for $6000.00 and did not fix it, and park it across the street from the dealership, i have known of this happening and people getting results like fixing the problem because of the media attention. We have a saying in the states, the squeekyest wheel gets the grease.
Posted on Feb 26, 2009
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Posted on Jan 02, 2017
SOURCE: milky sustance in radiator
it is motor oil toyotas are not made to run hot u have a blown head gasket it is also a good idea to replace ur timing belt while making the repair and flush ur radiator before runnning motor after repair
Posted on Jun 16, 2008
It could be the intake gaskets or even still the head gasket. How about the coolant ? Did you refill with same type coolant ? Have you noticed if it's thick and gooey ? mixing coolants will sometimes produce a thick gooey coolant that clogs up the cooling system. If the car ran hot it could also be a cracked head or block. Warped heads also. Somehow the coolant seems to be getting into the cylinder(s).
Posted on Feb 08, 2009
That white fluid is emulsified oil and water. Coolant is getting mixed with the oil and the engine whips it into a sort of milkshake.
The head gasket probably failed along on or more of the cylinders. This would explain both the oil/water and the rough running. Have you noticed a loss of power?
I'd run a compression test to confirm it. But it sounds like you need to replace the head gasket.
Sorry about the bad news,
Posted on Sep 25, 2009
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