Question about 2003 Chevrolet Silverado 2500HD

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2003 silverado odometer selector button is not working

I just bought a 2003 silverado and the odometer selector button is not working. im stuck on the odometer reading. what are my options.

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  • da2gyp Mar 24, 2009

    My odometer will not stay in English. For no reason it will just start scrolling, odometer, bus trip, pers trip, etc and it will either be in English, French or Spanish. The buttons on steering wheel do not do anything. And then all of sudden it will stop. It scrolled continuous for a 150 mile trip one time.

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1 Suggested Answer

Ironfist109
  • 3018 Answers

SOURCE: battery went dead - I

  • Several GM Trucks (including yours) had a recall on the instrument cluster for doing the same thing. You changing the battery and it happening is really just a coincidence. The warranty extends to 7 years for this from the manufacturer.
Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
  • The Technical Service Bulletin is as follows.

  • Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

  • For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.
  • For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.
  • If they will not replace it then you may have to and if this is the case here is a YouTube video showing the removal of the cluster. It's for a 2004 but it comes out the same.
  • http://www.youtube.com/watch?v=tjvTdTHdTP8
  • This is a major GM mess up. The fix is a new cluster. Sometimes removing the cluster and cleaning the connectors have fixed random folks clusters but in the end a replacement may be necessary. Good luck to you.

Regards, Tony

Posted on Jun 11, 2011

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