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Check your transmission fluid level on the transmission dip stick while the engine is running. When fluid is low it results in a snatching at gears especially when engaging 'drive'. Add the correct fluid (check with VW on the correct type for your specific car) via the dip stick tube. Do not fill beyond the maximum. If you do not correct this the constant snatching will eventually cause the splined end of the input shaft to shear off and this will be an expensive repair.
Assuming it is an automatic. With engine idling, put transmission thru all gears, put back in park, keep engine running, check dipstick for tranny. If it is a manual then you have to crawl under car and remove upper "fill" plug on gearbox, fluid will be up to that level. NOTE: unless your tranny leaks it should never be low!
Unfortunately, there is not a transmission fluid dipstick on these cars. The designed to be "sealed for life". The only way to measure fluid level is to drain, measure, and refill to recommended volume using approved fluids.
If you have a dipstick under your hood for the tranny fluid, then fill it in there slowly... if not, you'll need to fill it through the filler plug that will be on the side of the transmission just above the halfway point
There will be a dipstick under the bonnet Sounds like im taking the **** but you will have two one for the motor oil and one for transmission. it ll be buried or hidden under somehoses or wiring but it will be there honest iv'e gott a passat v6 auto it is there somewhere
Transmissions do use a tank, they hold the fluid in the pan under the transmission. Find your transmission dipstick (usually near the firewall) - it is a long dipstick that reaches the level in the pan.
Check your owners manual for dipstick location and how to check your fluid - most transmission have to be checked when the vehicle is hot, engine running and the transmission in neutral.