If you are referring to the four digit access code for the Navigation system, the code is located on a label on the exterior left side of the glove box. Enter the access code using the touch screen when prompted by the system.
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Okay, the first thing is , there is no code on the radio. the numbers on the radio if you pull it out are the model # and the serial #. most of the time the dealer needs the serial # to get you the code. know if you enter the wrong code three times it will lock you out and instead of it displaying CODE It will display LOC.
is your radio displaying CODE or is it displaying LOC.
Radio is locked because someone entered the wrong code more than three times.
Radio must be left on for one hour before it will change to CODE. At which time you can enter your radio code .( Do not just leave ignition on...battery will be discharged inside the hour.)
You have three trys before it locks and says SAFE.
If it does not take the code you have you will need to call VW and ask them if they can obtain the code. However, VW demands that the owner must be present and have ownership papers for the can and a valid id.
If the listed code still is not taken by the radio, you need to pull the radio out ( Special tools required.) and record ALL the numbers you find on the radio chassis so VW dealer can pull up code for that radio.
You will need the code in the Porsche user manual packet. There is a card called the Radio Code Card inside a window on the inside of the cover flap. Using the numbered keys along the bottom of the stereo screen, enter those four digits. If you get it wrong, it prompts you for the code again. If you get it wrong three times, you have to wait an hour before trying again.
If you don't have the code from the manual, I would suggest contacting your nearest dealer about resetting the code.
Thats a cheap fix, do you know how much there hourly rate is ($80-$125), you better jump on this price, or have someone that doesn't know your car do it, repair shop prices are about the same, I don't like the dealers (pricey), but they gave you a fair price.
You can drive to the dealer and have them help you enter the code since they are alway's connecting and disconnecting battery's, The instructions are in the manual and the codes might be written in the front or back page.
If no codes were programed try 0000 and see if that works. IF the dealer wants to charge you a crazy amount, you can get your codes here on www.radio-code.com
Good luck and hope this helps.
I had the same problem recently with a 2000 acura 3.2tl. I found the code on the bottom side of my hood. I read somewhere that it may be on the underside of the fuse box under the hood but it wasn't. There is a label on the underside of the hood just look for the 5 digit code that all the numbers are under 6 and that should be it, thats how mine was at least.